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Compare ELK Elasticsearch vs. Inbenta Search

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ELK Elasticsearch Logo
4,369 views|2,875 comparisons
Inbenta Search Logo
129 views|98 comparisons
Top Review
Find out what your peers are saying about Elastic, Amazon, Microsoft and others in Search as a Service. Updated: September 2021.
541,708 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"We are using the free version and intend to upgrade.""It can be expensive.""This product is open-source and can be used free of charge.""We are using the open-sourced version.""The basic license is free, but it comes with a lot of features that aren't free. With a gold license, we get active directory integration. With a platinum license, we get alerting.""The pricing model is questionable and needs to be addressed because when you would like to have the security they charge per machine.""We are using the Community Edition because Elasticsearch's licensing model is not flexible or suitable for us. They ask for an annual subscription. We also got the development consultancy from Elasticsearch for 60 days or something like that, but they were just trying to do the same trick. That's why we didn't purchase it. We are just using the Community Edition.""We are using the free open-sourced version of this solution."

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Questions from the Community
Top Answer: The initial setup is very easy for small environments.
Top Answer: It's a bit too expensive, however, it's not as expensive as Splunk, which is a good thing. It's okay. There are cheaper products that we know, however, this is a very rich product, and it's got a very… more »
Top Answer: They could simplify the Filebeat and Logstash configuration piece. There are a lot of manual steps on the operating system. It could be simplified in the user interface.
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Elasticsearch is a distributed, JSON-based search and analytics engine designed for horizontal scalability, maximum reliability, and easy management. Elasticsearch lets you perform and combine many types of searches — structured, unstructured, geo, metric — any way you want.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

Learn more about ELK Elasticsearch
Learn more about Inbenta Search
Sample Customers
HotelTonight, Perceivant, Docker, Green Man Gaming, Xoom, AutoScout24, TheLadders, Center for Open Science, Parleys, Tango
Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner
Top Industries
Financial Services Firm40%
Computer Software Company30%
Transportation Company10%
Computer Software Company24%
Comms Service Provider23%
Media Company13%
Financial Services Firm6%
No Data Available
Company Size
Small Business46%
Midsize Enterprise11%
Large Enterprise43%
Small Business18%
Midsize Enterprise5%
Large Enterprise77%
No Data Available
Find out what your peers are saying about Elastic, Amazon, Microsoft and others in Search as a Service. Updated: September 2021.
541,708 professionals have used our research since 2012.

ELK Elasticsearch is ranked 1st in Search as a Service with 17 reviews while Inbenta Search is ranked 9th in Search as a Service. ELK Elasticsearch is rated 7.8, while Inbenta Search is rated 0.0. The top reviewer of ELK Elasticsearch writes "Good processing power, very scalable, and able to handle all data formats". On the other hand, ELK Elasticsearch is most compared with Amazon Athena, Azure Search, Splunk User Behavior Analytics, Amazon AWS CloudSearch and Loom Systems, whereas Inbenta Search is most compared with .

See our list of best Search as a Service vendors.

We monitor all Search as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.