We performed a comparison between Elastic Security and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"The most valuable feature is the network security."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"The product is very easy to use."
"The summarization of emails is a valuable feature."
"Another noteworthy feature that I find appealing in Microsoft Defender is the credit-backed simulation. This feature enables organizations to train their users on effectively responding to phishing emails through a simulated training environment."
"It is scalable."
"The product has huge integration varieties available."
"Elastic Security is a highly flexible platform that can be implemented anywhere."
"It's open-source and free to use."
"It can handle millions of loads at a time, and you can always use the filters to find exactly what you are looking for and detect errors in every log message you are searching for, basically."
"The cost is reasonable. It's not overly pricey."
"The solution has a good community surrounding it for lots of helpful documentation for troubleshooting purposes."
"The visualization is very good."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"At times, there may be delays in the execution of certain actions and their effects."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The logs could be better."
"We'd like better premium support."
"We're using the open-source edition, for now, I think maybe they can allow their OLED plugin to be open source, as at the moment it is commercialised."
"Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues."
"There is room for improvement in the Kibana dashboard and in the asset management for the program."
"The solution needs to be more reactive to investigations. We need to be able to detect and prevent any attacks before it can damage our infrastructure. Currently, this solution doesn't offer that."
"I would like more ways to manage permissions and restrict access to certain users."
"Elastic Security has a steep learning curve, so it takes some time to tune it and set it up for your environment. There are some costs associated with logging things that don't have value. So you need to be cautious to only log things that make sense and keep them around for as long as you need. You shouldn't hold onto things just because you think you might need them."
"There are connectors to gather logs for Windows PCs and Linux PCs, but if we have to get the logs from Syslog then we have to do it manually, and this should be automated."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"I would like to see the dashboard come up more quickly."
Elastic Security is ranked 5th in Security Information and Event Management (SIEM) with 58 reviews while Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews. Elastic Security is rated 7.6, while Netsurion is rated 8.4. The top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our Elastic Security vs. Netsurion report.
See our list of best Security Information and Event Management (SIEM) vendors and best Extended Detection and Response (XDR) vendors.
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