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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Enigma still does not have all the features we want, but it has enough of the most desired features: scalability, notifications, custom OIDs, good graphs, small polling interval, long term data retention, single poller.
Enigma has a lot of specific detail coded into it for discovering and monitoring Cisco devices. If you are a Cisco shop this might be a major consideration.
So far, as mentioned earlier, we have been able to provide graphs on at least 80,000 metrics spread across more than 10,000 devices. Enigma automatically begins monitoring interfaces that are up and active. There are a few different factors involved. This is not really configurable, but it works well enough by itself that it requires little to no maintenance.
The software sends automated messages for customers' birthdays and anniversaries.
The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice.
We would like to see more flexibility with alerting. Since our adoption of Enigma, it has improved greatly in this area, but there are still alerting threshold configurability limitations that we would like to see improvements on.
I would like to see dynamic grouping. For example, in our case, we have Subscriber Units that are connected to APs. These are constantly being re-homed, or pointed to a different AP on the same tower or a different tower altogether. There is an SNMP value corresponding to the AP name, and one for the AP MAC address. I would like Enigma to be able to form groups based on the AP name (or the MAC address, either one), which are dynamically changed.
I would also like to see Enigma move away from CentOS 6.5 and onto a more current platform, as well as away from myISAM tables to InnoDB. No improvements are being made to myISAM, and this has been the case for several years, from what I understand. So, this code is going to become more and more outdated by that virtue alone. The developers say that myISAM tables are faster. I did some reading up on it, and it seems that at one point, when InnoDB was new, it was slower than myISAM, but InnoDB has made major improvements since then.
One or two leads may go missing due to downtime.
While generating graphical representations, the software got hung.
Pricing and Cost Advice
I don’t know what the pricing is currently, but there are different price levels. We got an unlimited license, and considering what we get for the amount we paid, it’s a good deal. The other licenses are limited on number of devices (not monitors/metrics).
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In Emerging Solutions
In Emerging Solutions
Enigma NMS is the cost-effective, comprehensive, scalable and maintenance free solution for all your network needs.
Enigma NMS deployment always greatly improves quality and scope of network management and monitoring service delivery combined with significant cost reduction.
What is KaptureCRM?
Kapture CRM is a cloud-based end-to-end business automation platform. Within the unified cloud CRM platform, you can manage sales, customer service, and operations. The device-agnostic mobile app caters to both IOS and Android devices, enabling the entire teams to operate on a cloud-based platform. This allows you to streamline your on-the-field sales and retail operations within a single platform.
This allows you to combine the essential operations within a single platform. By combining the sales and customer service operations, you can aggregate the essential data surrounding the business operations. This enables you to generate reports that lets you make quicker and effective business decisions.
Kapture CRM works-on understanding the present bottle-necks and challenges of different industry verticals. This enables our developers to come up with custom workflows for each specific industry vertical. This allows you to systematically improve the business functionality and utility for each industry. In this way, each business would be handling the most efficient form of their business.
Kapture CRM has been widely adapted by multiple brands across different industy verticals. This includes 500+ leading brands across the globe such as Bahamas Paradise, Big basket, Manipal, hospitals and many more.
Learn more about Enigma NMS
Learn more about KaptureCRM
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