We compared Fortinet FortiEDR and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
Fortinet FortiEDR requires improvements in user interface, setup process, documentation, and reporting capabilities. Users appreciate its threat detection capabilities and customer service. Microsoft Defender for Endpoint features comprehensive threat protection, real-time monitoring, and efficient incident response. Users praise its customer service, pricing, and effectiveness in threat detection but suggest some areas for improvement. Overall, Fortinet FortiEDR focuses on enhancements in usability and reporting, while Microsoft Defender for Endpoint emphasizes comprehensive threat protection and real-time monitoring.
Features: Fortinet FortiEDR is praised for its advanced threat detection, seamless integration, and user-friendly interface. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, and effective incident response capabilities.
Pricing and ROI: The setup cost for Fortinet FortiEDR is reported to be straightforward and hassle-free, requiring minimal effort. Customers also appreciate the flexibility of licensing options that allow them to choose the most suitable model. Similarly, with Microsoft Defender for Endpoint, users found the pricing reasonable, setup process straightforward, and licensing options flexible for different organizational needs., Fortinet FortiEDR offers a positive ROI based on user feedback. Microsoft Defender for Endpoint also has a positive ROI, with users praising its performance, effectiveness, and real-time insights.
Room for Improvement: Fortinet FortiEDR could benefit from improvements in user interface, ease of use, setup process, documentation, training resources, reporting capabilities, and dashboards. Microsoft Defender for Endpoint has areas for enhancement according to user feedback.
Deployment and customer support: Based on user reviews, the implementation duration for Fortinet FortiEDR varies, with some users taking three months for deployment and a week for setup. Microsoft Defender for Endpoint also has varying reviews, with some users taking three months for deployment and a week for setup. It is important to consider the context in which these timeframes are mentioned., Customers have reported positive experiences with the customer service of both Fortinet FortiEDR and Microsoft Defender for Endpoint. However, Fortinet is praised for its excellent assistance and guidance, while Microsoft is commended for the helpfulness, efficiency, and promptness of their support team.
The summary above is based on 106 interviews we conducted recently with Fortinet FortiEDR and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The price is low and quite competitive with others."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"The solution was relatively easy to deploy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"We are able to productively integrate with existing on-prem, hybrid, or cloud applications."
"Microsoft Defender for Endpoint is scalable. Currently, we have 600,000 users in our organization."
"We had certain compliance and usage issues. For example, our company wanted to go with CIS, but we didn't have a proper way of measuring whether the endpoints have the right standards in place or whether they were compliant with CIS. Microsoft Defender was like a one-stop for most things because it gave us the vulnerability and patching scores so that our vulnerability management teams can focus on covering up the vulnerabilities and the patching team can check the vulnerable versions and deploy the right versions."
"The solution can scale as needed."
"The intelligence mechanisms are good."
"It's free. There is no additional cost. It's part of Windows."
"Real-time detection and cloud-based delivery of detections are highly efficient."
"Microsoft Defender for Endpoint is different from other security tools because we can configure it to use multiple types of scanning or archiving."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I haven't seen the use of AI in the solution."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The documentation could be better. When they update their manuals, sometimes they refer to products by their old names, so it is a little confusing. For example, the documentation might still say "Advanced Threat Protection" instead of Defender for Endpoint."
"The scalability could be improved - I would rate it between a seven and an eight."
"In the next release, I would like to see better management reporting."
"Where we stand right now, compared to other products that are there in the market, they still have to work on their threat intelligence and the overall maturity of detecting the malware."
"Microsoft Windows Defender doesn't have a game mode."
"I think Microsoft needs to improve some of the security aspects of Defender. The email part, in particular, needs to be improved in terms of security effectiveness."
"The scanning is slow when it is working with incoming emails."
"Updates are not coming out of preview quickly enough and it is holding back on the development of the product."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Fortinet FortiEDR is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Fortinet FortiEDR vs. Microsoft Defender for Endpoint report.
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