We performed a comparison between Fortinet FortiEDR and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR)."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The most valuable feature is the analysis, because of the beta structure."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The setup is pretty simple."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the virus and malware detection capability."
"The valuable features are device control, SONOR, and anti-virus."
"The solution is easy to use"
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"The antivirus and antimalware features are good."
"The initial setup is straightforward."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"It is a stable product."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Multi-domain policy options for exceptions and global blocks."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"I would like to see improvements in the anti-virus and the device control features."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."
"Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product."
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Fortinet FortiEDR is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Trellix Endpoint Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security.
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