EpiGenie Robotic Process Automation vs NICE Robotic Automation comparison

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Executive Summary

We performed a comparison between EpiGenie Robotic Process Automation and NICE Robotic Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
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Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
  • More NICE Robotic Automation Pricing and Cost Advice →

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    Top Answer:Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a… more »
    Top Answer:In the configuration phase, you need to have a certain degree of knowledge of Windows and Linux environments. That said, the wizards and manuals are of good quality. For the price, I would say that… more »
    Top Answer:There is nothing so relevant to complain about except a few more options in the debug monitor (which is already very powerful and useful right now). There are a few areas for improvement in the… more »
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    Views
    1,240
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    Average Words per Review
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    Rating
    7.7
    Comparisons
    Also Known As
    EpiGenie RPA, Epiance Robotic Process Automation, ERPA
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    Overview

    Businesses worldwide are continuously challenged to improve efficiencies and business productivity throughout the organization. Within these organizations, at the business process level Robotic Process Automation (RPA) technology offers great potential for businesses to reduce costs and improve throughput and quality by efficiently automating some or all of the manual components of a particular business process. The Epiance Robotic Process Automation (ERPA) platform builds on our decades of experience working with hundreds of companies worldwide, improving business process execution with a portfolio of software solutions that facilitate process knowledge transfer, on demand process performance support and data driven process improvement.

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    Sample Customers
    Siemens, Fidelity, Fujitsu, Barclays, Hilton Hotels and Resorts, Hess, Accenture, HP, MetLife, Johnson & Johnson, Pfizer, Samsung, Vodafone, Volkswagen, Tata Consultancy Services
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm14%
    Retailer7%
    Comms Service Provider7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    767,847 professionals have used our research since 2012.

    EpiGenie Robotic Process Automation is ranked 46th in Robotic Process Automation (RPA) while NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 7 reviews. EpiGenie Robotic Process Automation is rated 0.0, while NICE Robotic Automation is rated 7.6. On the other hand, the top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". EpiGenie Robotic Process Automation is most compared with , whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.