Adobe Experience Manager vs Sitecore Experience Manager comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 25, 2023

We compared Adobe Experience Manager and Sitecore Experience Manager based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment

    Users find the setup process for Adobe Experience Manager to be straightforward and user-friendly. On the other hand, Sitecore Experience Manager is commended for its comprehensive documentation and support. However, some users consider Sitecore's initial setup to be complex and time-consuming, necessitating technical expertise.

  • Features

    Adobe Experience Manager is highly regarded for its extensive range of features, strong web security measures, and effective content management capabilities. Its ability to seamlessly update content across multiple platforms is also appreciated. On the other hand, Sitecore Experience Manager stands out for its exceptional personalization options, comprehensive content management functionalities, and robust analytics tools.

  • Room for Improvement

    Based on user reviews, Adobe Experience Manager could enhance its rendering capabilities, versioning and backend connectivity, and become more lightweight and cost-effective. On the other hand, Sitecore Experience Manager requires improvements in complexity, performance, documentation, customization, integration, and pricing.

  • Pricing

    Adobe Experience Manager has a high setup cost, receiving a low cost rating. There is no available information yet,  regarding the setup cost for Sitecore Experience Manager.

  • ROI

    The return on investment (ROI) for Adobe Experience Manager (AEM) and Sitecore Experience Manager differs based on factors like implementation, goals, and effectiveness in providing personalized experiences. It is recommended to refer to user opinions or directly contact the companies for detailed information.

  • Service and Support

    Adobe Experience Manager customers have mentioned that they were able to resolve issues independently, although a few encountered challenges during the shift to the cloud. Clients with a managed services contract appreciate the dedicated support personnel and rate their experience highly. In contrast, Sitecore Experience Manager's customer service is well-regarded, with responsive and supportive staff. However, there have been occasional delays or difficulties in obtaining timely assistance. Generally, Sitecore's customer service and support receive positive feedback.

Comparison Results

In conclusion, Adobe Experience Manager is praised for its ease of use during setup, the abundance of features it offers, its strong web security measures, efficient content management, and its analytics capabilities. However, it does have a steep learning curve, lacks certain functionalities like proper versioning and backend connectivity, and may be considered too heavy and expensive for smaller businesses. On the other hand, Sitecore Experience Manager is highly regarded for its simple deployment process, its ability to personalize content, its content management features, and its analytics tools. Nevertheless, it may require technical expertise to fully utilize, comes with higher costs, and some users have experienced complexity, performance issues, and a desire for better documentation and customization options.

Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
  • "It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
  • "Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
  • More Adobe Experience Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Adobe Experience Manager is a content management system, and we use it to create and manage a website.
    Top Answer:The solution's pricing and stability could be improved.
    Top Answer:Adobe Experience Manager is used for user experience, product design, and user journeys.
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    Ranking
    3rd
    Views
    3,471
    Comparisons
    2,252
    Reviews
    5
    Average Words per Review
    518
    Rating
    8.2
    8th
    Views
    861
    Comparisons
    597
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
    Sitecore XM
    Learn More
    Overview

    Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers. 

    For those who want a robust CMS without all the digital marketing power of the Sitecore Experience Platform (XP), the Sitecore Experience Manager (XM) empowers you to deliver the right content, to the right person, exactly at the right time.

    Sample Customers
    Metra
    easyJet, Toshiba, Thomas Cook Travel Group, Oxfam, New York Life, Jabra, Graf von Faber-Castell, Canon, Boy Scouts of America
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm10%
    Computer Software Company9%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company15%
    Manufacturing Company7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise46%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise39%
    Large Enterprise39%

    Adobe Experience Manager is ranked 3rd in Web Content Management with 15 reviews while Sitecore Experience Manager is ranked 8th in Web Content Management. Adobe Experience Manager is rated 7.8, while Sitecore Experience Manager is rated 6.0. The top reviewer of Adobe Experience Manager writes "A powerful product that can be used for user experience, product design, and user journeys". On the other hand, the top reviewer of Sitecore Experience Manager writes "It's a CMS with the usual features and functions. It was an old version and for us to move to a newer version we had to take three separate projects with each one incurring significant cost". Adobe Experience Manager is most compared with Adobe CQ5, Liferay Digital Experience Platform, WordPress, SDL Tridion DX and Magnolia CMS, whereas Sitecore Experience Manager is most compared with Drupal, Magnolia CMS, Acquia Cloud Site Factory, CoreMedia and SDL Tridion DX.

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    We monitor all Web Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.