Adobe Commerce vs SAP Hybris Commerce comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Commerce and SAP Hybris Commerce based on real PeerSpot user reviews.

Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe Commerce vs. SAP Hybris Commerce Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution.""The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly.""The most valuable feature in this solution I have found to be that I have the ability to find all the analytics that I need. It has very good integrations with social media platforms and other tools.""The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution.""The ecosystem includes thousands of vendors who are providing third-party add-ons.""We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements.""On the plus side, when you build everything from scratch in Magento, you can do magic with it.""The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."

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"We have found the B2B, B2C and D2C very valuable.""SAP Hybris provides us with all of the e-commerce features that a client could need.""Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software.""The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution.""We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it.""The tool has good performance.""It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here.""I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

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Cons
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things.""The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard.""The product needs to improve its security. Also, they need to improve B2B features.""I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed.""The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays.""Should have a way to communicate properly with the team that builds the platform""The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better.""The solution’s performance could be improved."

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"The support team should improve the response time.""They could include additional types of payment implementations. Right now they are just providing CyberSourse.""The learning curve is high.""The stack needs to be improved; they need to start using more new technologies.""Hybris is not currently using microservices.""The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other.""In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved.""They have just started to work with the cloud, but they only support Microsoft Azure."

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Pricing and Cost Advice
  • "The cost of implementation is cheap compared to other solutions."
  • "Many implementations were open-source. We also had a couple of enterprise-level implementations, but I didn't have visibility on the licensing cost."
  • "This solution is cheaper than some of its competitors. However, the price depends on which country you are in. In some countries, such as Greece or some Southeastern European countries, the price for the client can be expensive."
  • "The price of the solution increased after Adobe acquired Magento. At this point, we know the price of Magento and SAP, and while they may have lower entry tickets, they are ultimately comparable."
  • More Adobe Commerce Pricing and Cost Advice →

  • "SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
  • "The price is too high."
  • "This is an expensive solution."
  • "I don't know the cost, but it can be expensive."
  • "The solution is expensive."
  • "The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."
  • "The solution is very expensive in Turkey."
  • "The price is quite high."
  • More SAP Hybris Commerce Pricing and Cost Advice →

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    Comparison Review
    Questions from the Community
    Top Answer:The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution.
    Top Answer:The solution’s performance could be improved.
    Top Answer:Adobe Commerce is where most of our product inventory information is shared, including price books and all logic and conditions about how to display a variable differently to different users. A piece… more »
    Ranking
    3rd
    out of 72 in eCommerce Platforms
    Views
    3,562
    Comparisons
    2,692
    Reviews
    4
    Average Words per Review
    1,051
    Rating
    7.5
    2nd
    out of 72 in eCommerce Platforms
    Views
    7,629
    Comparisons
    3,965
    Reviews
    7
    Average Words per Review
    388
    Rating
    7.4
    Comparisons
    Also Known As
    Magento, EPiServer Digital Commerce
    SAP Hybris, Hybris
    Learn More
    Adobe
    Video Not Available
    Overview

    Adobe Commerce offers IT teams a versatile solution to effortlessly launch personalized commerce experiences while ensuring security and speed, all without starting from scratch. It provides a solid foundation of commerce functionality that allows businesses to swiftly enter the market with confidence. With pre-configured composable services, businesses can easily deploy and integrate these services to enhance their commerce foundation. The platform also supports the creation and integration of secure and scalable applications that extend native capabilities and seamlessly integrate with third-party solutions in a serverless PCI-compliant environment. Thanks to App Builder tools, customization becomes more accessible, reducing the overall cost of ownership.

    For commerce teams, Adobe Commerce provides a dynamic platform that adapts as customer needs evolve. It enables omnichannel personalization through commerce data, delivering personalized content, promotions, recommendations, and site search through advanced AI and machine learning. This translates to an increased reach to new markets, brands, or business models. The platform empowers users with business-specific, user-friendly tools infused with AI capabilities, thereby enhancing marketing and merchandising efforts. Moreover, businesses can expand their commerce capabilities further by choosing from a vast array of free and premium apps and extensions available in the Commerce Marketplace, covering everything from back-office integrations to customer experience solutions, making it a comprehensive and flexible commerce solution.

    SAP Hybris Commerce is a powerful and scalable ecommerce solution that enables organizations to deliver a seamless, comprehensive, and omnichannel experience to their customers by providing advanced order management, product content management, customer experience management, and much more. The SAP Hybris Commerce solution is ideal for B2B, B2C, and B2B2C business models.

    SAP Hybris Commerce Features

    SAP Hybris Commerce has many valuable key features. Some of the most useful ones include:

    • Single platform to manage suppliers, distributors and partners
    • Omnichannel capabilities
    • Cloud-native capabilities
    • Advanced product management module to manage multiple catalogs
    • Delivers mobile-first customer experiences
    • Smart CX module for promotions, customer, search results management
    • Intelligent product content management system
    • Ecommerce solution roadmap design
    • Customer journey management
    • UI/UX design & customization

    SAP Hybris Commerce Benefits

    There are several benefits to implementing SAP Hybris Commerce. Some of the biggest advantages the solution offers include:

    • AI-powered merchandising & guided selling for contextual CX
    • Hassle-free, pre-built integrations with other SAP products
    • Scalable shopping cart and checkout experience
    • Migrate seamlessly from other ecommerce platforms to SAP Commerce Cloud
    • Creates perfect ecosystem for Progressive Web App (PWA) development
    • Integration with third-party services (data storage solutions, payment systems, shipping services)
    • Rapid SAP hybris development
    • Deployment support

    Reviews from Real Users

    PeerSpot user Rakesh Y., Senior SAP Hybris Consultant at Freelance, says, “SAP Hybris Commerce has many valuable features. It will provide you with the homepage, the search pages, the list pages, the product detail pages, the cart pages, and the checkouts. Furthermore you can use it to do a presentation for the business. With minimum customizing you can see the product, catalog, the prices with the payment gateway division and just go live. This is a very powerful product in that you can have single or multiple countries managed by a single Hybris solution.”

    A SAP Hybris Consultant at a tech services company explains that the solution is “Feature-rich, secure, quick to develop projects, and the community support is helpful. For e-commerce projects, it has all of the core features so you don't need to develop a lot of things from scratch. If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it. SAP provides all of the e-commerce features and it is secure.”

    A Head of Business Consulting at a program development consultancy mentions, "Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."



    Sample Customers
    Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.
    NHS 24
    Top Industries
    REVIEWERS
    Retailer22%
    Computer Software Company22%
    Insurance Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization69%
    Computer Software Company6%
    Retailer4%
    Manufacturing Company2%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company11%
    Manufacturing Company8%
    Retailer5%
    Company Size
    REVIEWERS
    Small Business79%
    Midsize Enterprise8%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise71%
    Large Enterprise20%
    REVIEWERS
    Small Business41%
    Midsize Enterprise6%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Adobe Commerce vs. SAP Hybris Commerce
    March 2024
    Find out what your peers are saying about Adobe Commerce vs. SAP Hybris Commerce and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Adobe Commerce is ranked 3rd in eCommerce Platforms with 23 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. Adobe Commerce is rated 8.0, while SAP Hybris Commerce is rated 8.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". Adobe Commerce is most compared with Salesforce Commerce Cloud, Shopify, Oracle ATG, HCL Digital Commerce and Sana Commerce, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our Adobe Commerce vs. SAP Hybris Commerce report.

    See our list of best eCommerce Platforms vendors.

    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.