Compare Eptica WCS Suite vs. Kana Express

Eptica WCS Suite is ranked 38th in CRM while Kana Express which is ranked 31st in CRM. Eptica WCS Suite is rated 0, while Kana Express is rated 0. On the other hand, Eptica WCS Suite is most compared with , whereas Kana Express is most compared with eGain.
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Eptica WCS Suite Logo
323 views|54 comparisons
Kana Express Logo
429 views|135 comparisons
Ranking
38th
out of 54 in CRM
Views
323
Comparisons
54
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
31st
out of 54 in CRM
Views
429
Comparisons
135
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Also Known As
WCS SuiteTrinicom
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Eptica
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Verint
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.
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Learn more about Eptica WCS Suite
Learn more about Kana Express
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels GroupTilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
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