Compare Eptica WCS Suite vs. Kapture CRM

Eptica WCS Suite is ranked 41st in CRM while Kapture CRM is ranked unranked in CRM. Eptica WCS Suite is rated 0, while Kapture CRM is rated 0. On the other hand, Eptica WCS Suite is most compared with , whereas Kapture CRM is most compared with .
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Eptica WCS Suite Logo
72 views|46 comparisons
Kapture CRM Logo
views| comparisons
Ranking
41st
out of 57 in CRM
Views
72
Comparisons
46
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Unranked
In CRM
Top Comparisons
Also Known As
WCS Suite
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Eptica
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Kapture CRM
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

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Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels GroupBigbasket
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