Compare Eptica WCS Suite vs. Microsoft Dynamics CRM

Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Eptica WCS Suite? Share your opinion.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
442,845 professionals have used our research since 2012.
Ranking
37th
out of 65 in CRM
Views
53
Comparisons
35
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 65 in CRM
Views
4,014
Comparisons
3,307
Reviews
1
Average Words per Review
557
Avg. Rating
9.0
Popular Comparisons
Compared 18% of the time.
Compared 7% of the time.
Also Known As
WCS SuiteDynamics CRM
Learn
Eptica
Video Not Available
Microsoft
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Offer
Learn more about Eptica WCS Suite
Learn more about Microsoft Dynamics CRM
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider7%
Media Company7%
Insurance Company5%
Company Size
No Data Available
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
Eptica WCS Suite is ranked 37th in CRM while Microsoft Dynamics CRM is ranked 1st in CRM with 1 review. Eptica WCS Suite is rated 0.0, while Microsoft Dynamics CRM is rated 9.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "A straightforward setup, good pricing, and great technical support". Eptica WCS Suite is most compared with , whereas Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, ServiceNow, Siebel CRM and Pega CRM.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.