Eptica WCS Suite vs Presence Technology comparison

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Eptica Logo
105 views|92 comparisons
Presence Technology Logo
207 views|195 comparisons
Executive Summary

We performed a comparison between Eptica WCS Suite and Presence Technology based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Comparison Review
Ranking
55th
out of 167 in CRM
Views
105
Comparisons
92
Reviews
0
Average Words per Review
0
Rating
N/A
42nd
out of 167 in CRM
Views
207
Comparisons
195
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
765,234 professionals have used our research since 2012.
Comparisons
Also Known As
WCS Suite
Learn More
Eptica
Video Not Available
Presence Technology
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Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.
Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
765,234 professionals have used our research since 2012.

Eptica WCS Suite is ranked 55th in CRM while Presence Technology is ranked 42nd in CRM. Eptica WCS Suite is rated 0.0, while Presence Technology is rated 0.0. On the other hand, Eptica WCS Suite is most compared with , whereas Presence Technology is most compared with Ontraport, Constant Contact Lead Gen & CRM, Bixpand, Greenrope and Simply CRM.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.