Compare Eptica WCS Suite vs. Presence Technology

Eptica WCS Suite is ranked 41st in CRM while Presence Technology is ranked 38th in CRM. Eptica WCS Suite is rated 0, while Presence Technology is rated 0. On the other hand, Eptica WCS Suite is most compared with , whereas Presence Technology is most compared with Pega CRM.
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Eptica WCS Suite Logo
69 views|46 comparisons
Presence Technology Logo
103 views|63 comparisons
Ranking
41st
out of 59 in CRM
Views
69
Comparisons
46
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
38th
out of 59 in CRM
Views
103
Comparisons
63
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 100% of the time.
Also Known As
WCS Suite
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Eptica
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Presence Technology
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
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Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels GroupAcierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
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