Compare Eptica WCS Suite vs. Siebel CRM

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Eptica WCS Suite Logo
55 views|36 comparisons
Siebel CRM Logo
1,469 views|1,216 comparisons
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Ranking
36th
out of 71 in CRM
Views
55
Comparisons
36
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
5th
out of 71 in CRM
Views
1,469
Comparisons
1,216
Reviews
1
Average Words per Review
558
Avg. Rating
7.0
Popular Comparisons
Compared 27% of the time.
Compared 18% of the time.
Compared 13% of the time.
Compared 12% of the time.
Compared 8% of the time.
Also Known As
WCS Suite
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Eptica
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Oracle
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about Eptica WCS Suite
Learn more about Siebel CRM
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels GroupHover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Eptica WCS Suite is ranked 36th in CRM while Siebel CRM is ranked 5th in CRM with 1 review. Eptica WCS Suite is rated 0, while Siebel CRM is rated 7.0. On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". Eptica WCS Suite is most compared with , whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud, Pega CRM, Oracle CRM and SAP CRM.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.