Compare Eptica WCS Suite vs. Siebel CRM

Eptica WCS Suite is ranked 41st in CRM while Siebel CRM is ranked 6th in CRM with 1 review. Eptica WCS Suite is rated 0, while Siebel CRM is rated 7.0. On the other hand, the top reviewer of Siebel CRM writes "A strong database model which needs improvement in UX/UI". Eptica WCS Suite is most compared with , whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud and Pega CRM.
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Eptica WCS Suite Logo
69 views|45 comparisons
Siebel CRM Logo
1,629 views|1,382 comparisons
Ranking
41st
out of 59 in CRM
Views
69
Comparisons
45
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
6th
out of 59 in CRM
Views
1,629
Comparisons
1,382
Reviews
1
Average Words per Review
44
Avg. Rating
7.0
Top Comparisons
Compared 33% of the time.
Compared 17% of the time.
Compared 13% of the time.
Also Known As
WCS Suite
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Eptica
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Oracle
Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
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Learn more about Eptica WCS Suite
Learn more about Siebel CRM
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels GroupHover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
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