Compare Eptica WCS Suite vs. Siebel CRM
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Ranking  | |
Views 55 Comparisons 36 Reviews 0 Average Words per Review 0 Avg. Rating N/A | Views 1,469 Comparisons 1,216 Reviews 1 Average Words per Review 558 Avg. Rating 7.0 |
Popular Comparisons | |
 Compared 27% of the time.  Compared 18% of the time.  Compared 13% of the time. Compared 12% of the time.  Compared 8% of the time. | |
Also Known As | |
| WCS Suite | |
Learn | |
| Eptica Video Not Available | Oracle |
Overview | |
| Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels. | Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices. |
Offer | |
Learn more about Eptica WCS Suite | Learn more about Siebel CRM |
Sample Customers | |
| Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group | Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB |
Eptica WCS Suite is ranked 36th in CRM while Siebel CRM is ranked 5th in CRM with 1 review. Eptica WCS Suite is rated 0, while Siebel CRM is rated 7.0. On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". Eptica WCS Suite is most compared with , whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud, Pega CRM, Oracle CRM and SAP CRM.
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