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Eptica WCS Suite vs Zoho CRM comparison

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Eptica WCS Suite

106 views|93 comparisons
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Zoho CRM

Read 47 Zoho CRM reviews
3,597 views|1,331 comparisons
87% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Eptica WCS Suite and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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Featured Review
Use Eptica WCS Suite?
Babatunde-Olugbode
Offers lead management and automation features
For lead management, automation is key. It enables us to efficiently handle leads from our marketing department and ensure they are properly... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."

    • More Zoho CRM Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    WCS vs Hybris vs ATG - Feature Smackdown
    They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG Commerce. Feature comparison are always shallow and should not be taken at face value they serve a purpose and it is up to you to decide what best suits your implementation, I feel all three of these are excellent commerce products, they serve a different market segment and will continue to have a space for themselves for years to come. ...so at the end of the day you need to do your homework to see what best fits your needs.. IBM WCS(V7, FEP5) Hybris(5.0) Oracle ATG(10.2) Development Environment +1 Complexity associated with development is very high, The system resources required for running IBM RAD and associated WAS Runtime is highest among the three, Organizations are often forced to use VDI which slows down the developer productivity vastly. +3 Hybris probably ranks no. 1 in this category, the best in terms of supportability for lighter development environment, it can run in an eclipse environment with tomcat container +2 ATG development environment includes Eclipse, ATG Eclipse Plugin, JBoss JEE Environment +1 Works only on IBM Websphere Application Servers +3 Hybris Server… Read more →
    Questions from the Community
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    What do you like most about Zoho CRM?
    Top Answer:Zoho CRM integrates easily with customer service workflows.
    Read all 24 answers   →
    What is your experience regarding pricing and costs for Zoho CRM?
    Top Answer:The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
    Read all 16 answers   →
    What needs improvement with Zoho CRM?
    Top Answer:The reporting for developers should be improved.
    Read all 21 answers   →
    Ranking
    55th
    out of 169 in CRM
    Views
    106
    Comparisons
    93
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 169 in CRM
    Views
    3,597
    Comparisons
    1,331
    Reviews
    28
    Average Words per Review
    390
    Rating
    8.2
    Comparisons
    Also Known As
    WCS Suite
    Learn More
    Eptica
    Video Not Available
    Zoho
    Overview
    Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company13%
    Marketing Services Firm9%
    Financial Services Firm9%
    Mining And Metals Company9%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company3%
    Government2%
    Financial Services Firm2%
    Company Size
    No Data Available
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    768,578 professionals have used our research since 2012.

    Eptica WCS Suite is ranked 55th in CRM while Zoho CRM is ranked 6th in CRM with 47 reviews. Eptica WCS Suite is rated 0.0, while Zoho CRM is rated 8.0. On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Eptica WCS Suite is most compared with , whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.