We performed a comparison between Infor CloudSuite Industrial and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"We have definitely seen a return on our investment with the product."
"It has strong sales, purchase, warehousing, and logistics order management."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The platform's distribution features need enhancement."
"Pricing is always an area where there is room for improvement."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"One area that could be improved in Omada Access Points is team communication."
"It's not that intuitive."
"The user interface is not very intuitive for newer users."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"The tool is expensive. It needs to refine its planning details."
Infor CloudSuite Industrial is ranked 15th in ERP with 10 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Infor CloudSuite Industrial is rated 8.0, while Infor LN is rated 8.2. The top reviewer of Infor CloudSuite Industrial writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Infor CloudSuite Industrial is most compared with Infor M3, Microsoft Dynamics 365 Business Central, Epicor ERP, SAP Business One and Infor Distribution SX.e, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, SAP S/4HANA and Oracle Fusion Cloud ERP. See our Infor CloudSuite Industrial vs. Infor LN report.
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