We compared Microsoft BitLocker and ESET Endpoint Encryption across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Microsoft BitLocker is preferred over ESET Endpoint Encryption due to its seamless integration with Windows operating systems, user-friendly interface, and robust encryption capabilities. Users appreciate the peace of mind provided by BitLocker's encryption and its ability to protect sensitive data from unauthorized access. Additionally, Microsoft BitLocker's customer service and support have been praised for their helpfulness and responsiveness. While ESET Endpoint Encryption also received positive feedback, Microsoft BitLocker's integration and ease of use make it the preferred choice.
"The most valuable feature of ESET Endpoint Encryption is the high level of encryption protection."
"The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
"It is very secure and we have finally decided to use this after a thorough check. The interface is easy to navigate."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The setup is getting easier."
"The most valuable feature is that everything is done on the server."
"ESET Endpoint Encryption works as an antivirus system."
"The usability is the most valuable feature."
"The initial setup is very simple."
"There's a lot of manageability within the solution. This is very helpful."
"BitLocker is completely stable."
"Technical support is excellent."
"It is easy to implement and has AD integration."
"Feature-wise we have the ability to encrypt fast."
"It maintains security on my computer. Since I travel a lot, it gives me confidence that if, for some reason, my computer is lost, my data won't be compromised."
"The solution has a feature that automatically asks the users to upgrade their password once we set up the process."
"I would like to see better compatibility with mobile devices."
"I would like more robust reporting as part of the Remote Administrator."
"There should be more frequent updates."
"ESET Endpoint Encryption needs to improve pricing and security."
"Integration with central management needs improvement."
"Sometimes the server console is very slow, so the performance could be improved."
"If you have issues with your network, you can't get updates, which is a problem."
"The overall compatibility of the device is an area where the solution lacks."
"The solution needs to have better protection and improve its pricing."
"Lacks a portal that can be managed rather than just existing."
"The solution lacks the ability to allow its user to provide limited access to someone."
"The only thing that could be slightly improved is the occasional stability issue."
"More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
"The product must improve the centralization of keys."
"We recently found some stability issues with Microsoft BitLocker."
"The deployment process regarding prerequisites and automation could be easy to understand."
ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 12 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 61 reviews. ESET Endpoint Encryption is rated 8.4, while Microsoft BitLocker is rated 8.2. The top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". On the other hand, the top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". ESET Endpoint Encryption is most compared with Sophos SafeGuard, Symantec Endpoint Encryption and WinMagic SecureDoc, whereas Microsoft BitLocker is most compared with McAfee Complete Data Protection, Symantec Endpoint Encryption, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard. See our ESET Endpoint Encryption vs. Microsoft BitLocker report.
See our list of best Endpoint Encryption vendors.
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Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforce secure password management, user training on passwords and regular password changes.
If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP...
Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well.
Another tool to consider, especially for laptops, is ABSOLUTE software. It is built into the BIOS of the major laptop brands and just needs the key to activate it...
Also, ESET is a quality product for encryption. It gives you additional options for less than some of the Microsoft alternatives.
BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance.
I hope some of this helps.
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.
We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.
However, if the client requires centralised management and control we would then advise ESET. And that is the core to this for us, if they need central management, control, recovery - ESET every time.
If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.