We performed a comparison between Cortex XDR by Palo Alto Networks and ESET Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Although both solutions received high marks from users, Cortex XDR reviewers feel that it is an expensive product. ESET Endpoint Security is the winner in this comparison since its reviewers feel that it is a cost-effective solution.
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Ability to get forensics details and also memory exfiltration."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The interface is easy to use and it is more up to date than our previous solution."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The initial setup is easy."
"This software helps us understand any issues that may arise when someone is not at work."
"Palo Alto is constantly adding new features."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"The tool offers great detection. You need time only to setup the environment. After that, it is just plug-and-play to get the solution up and running. We can also control the PC remotely from the cloud and get all the information in one place."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"The product does not slow down the machine."
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Cannot be used on mobile devices with a secure connection."
"Making the portal mobile friendly would be helpful when I am out of office."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"It'll help if customization was easier."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"If they had pulse rate detection, it would be better."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"The new versions only support no operative systems in Mac and do not support operative systems."
"Its initial setup process could be more straightforward."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"The product could have better integration with third-party products that would help extend functionality."
"The integration capabilities might be lacking a bit."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
More ESET Endpoint Protection Platform Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 80 reviews while ESET Endpoint Protection Platform is ranked 9th in EPP (Endpoint Protection for Business) with 96 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiClient, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete, CrowdStrike Falcon and Symantec Endpoint Security. See our Cortex XDR by Palo Alto Networks vs. ESET Endpoint Protection Platform report.
See our list of best EPP (Endpoint Protection for Business) vendors.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.