ESET Endpoint Security vs. Palo Alto Networks Traps

As of June 2019, ESET Endpoint Security is ranked 5th in Endpoint Protection for Business with 10 reviews vs Palo Alto Networks Traps which is ranked 8th in Endpoint Protection for Business with 9 reviews. The top reviewer of ESET Endpoint Security writes "Detects threats based on system behaviour and provides tampering protection for registry, processes, and files". The top reviewer of Palo Alto Networks Traps writes "Its multi-layer approach helps my organization with anti-malware, exploit protection, and restrictions". ESET Endpoint Security is most compared with Microsoft Windows Defender, Symantec Endpoint Protection (SEP) and Bitdefender GravityZone. Palo Alto Networks Traps is most compared with Symantec Endpoint Protection (SEP), Microsoft Windows Defender and Cylance. See our ESET Endpoint Security vs. Palo Alto Networks Traps report.
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Most Helpful Review
Find out what your peers are saying about ESET Endpoint Security vs. Palo Alto Networks Traps and other solutions. Updated: June 2019.
346,318 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
This solution blocks the brand new malware threats.In terms of the current global landscape, it is a great solution.Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use.A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues.We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup.We have not picked up a bug yet, because we use ESET, which is a tried and proven system.It is absolutely invisible once running.

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The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service.It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application.The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical.After deploying Traps, we saw the performance of the network improve by 65 to 70 percent.Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about.If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies.The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind.We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for.

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Cons
I would like them to use AI features to do preventative virus protection.ESET should consider giving it application control.They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.iOS compatibility for mobile security and parental control.

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It automatically detects security issues. It should be able to protect our network devices while operating autonomously.Managing the product should be easier.There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly.There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results.Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere.Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis.They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else.There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration.

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Pricing and Cost Advice
At first, we thought it was a bit expensive, but we negotiated a better price.The cost is a very reasonable. When compared with other products, the price is low (though not very low).ESET is perfect, if you can afford it.Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK.

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The price was fine.When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward.I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require.It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses.The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase.It is "expensive" and flexible.Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance.We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice.

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Ranking
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19,312
Comparisons
12,801
Reviews
10
Average Words per Review
282
Avg. Rating
8.3
Views
19,749
Comparisons
13,265
Reviews
9
Average Words per Review
854
Avg. Rating
8.7
Top Comparisons
Compared 9% of the time.
Also Known As
Smart SecurityCyvera
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ESET
Palo Alto Networks
Overview

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Traps replaces legacy antivirus and secures endpoints with a multi-method prevention approach that blocks malware and exploits, both known and unknown, before they compromise endpoints such as laptops, desktops and servers.

Offer
Learn more about ESET Endpoint Security
Learn more about Palo Alto Networks Traps
Sample Customers
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School BoardCBI Health Group, University Honda, VakifBank
Top Industries
No Data Available
REVIEWERS
Financial Services Firm14%
Retailer14%
Mining And Metals Company14%
Media Company14%
VISITORS READING REVIEWS
Financial Services Firm16%
Comms Service Provider13%
Legal Firm13%
Media Company11%
Find out what your peers are saying about ESET Endpoint Security vs. Palo Alto Networks Traps and other solutions. Updated: June 2019.
346,318 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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