Compare ESET Endpoint Security vs. Symantec End-User Endpoint Security

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Most Helpful Review
Find out what your peers are saying about ESET Endpoint Security vs. Symantec End-User Endpoint Security and other solutions. Updated: March 2021.
475,291 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

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"The most valuable feature of this solution is the management.""The most valuable feature is the antispam module, which comes in the bundle.""Technical support has been very good. They're quick to respond to any problems.""The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.""This is a product at the top of its game. That is the reason we choose to support and sell it.""The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most.""The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products.""I would say that this solution has the best support team in this kind of Endpoint protection product."

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"Endpoint protection has improved our operations by protecting our servers from potential cyber threats.""Threat protection has always worked well.""This solution has helped us because it is really useful for blocking all kinds of viruses.""The most valuable feature is the virus and malware detection capability.""The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses.""With Symantec, I always know this tool will be reliable and with the latest protection.""The feature I find most useful is the console for reporting.""I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."

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Cons
"The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."

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"Everything has some kind of room for improvement.""If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.""The solution should offer more security surrounding blacklisted websites.""The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.""The product could have better integration with third-party products that would help extend functionality.""They could be more aggressive with malware.""The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it.""A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."

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"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.""This latest version has proven unreliable for management and installation.""Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy.""This solution needs better compatibility with services and applications.""I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers.""If Symantec wants to improve, they should have a single event for all their products.""The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.""If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."

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Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

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"This solution is a good value for the money.""Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.""It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive.""Its price is fair. If we compare it with any other retail product, it is a little harder to compete with.""The price could be lower, but it's comparable, as other solutions have a similar price for the same effect.""I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get.""I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more.""The license is annually, and the price is low compared to competitors."

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"Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The""We receive a discounted price for this solution because we are a non-profit organization.""The problem is Symantec is more expensive than other vendors.""The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.""We pay our licensing fees on a yearly basis, and everything is included in that price.""Its price should be reasonable.""There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy.""The prices fluctuate, but this year I think it was maybe around $12,000."

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Questions from the Community
Top Answer: Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM… more »
Top Answer: We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The… more »
Top Answer: Like any other security tool, there's always rooms for improvement. Some of the ways the product can be improved are: -… more »
Top Answer: The solution has very useful MDM features.
Top Answer: We do have to pay a license fee in order to use the solution. I can't speak to the exact costs.
Top Answer: There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology… more »
Top Answer: Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty… more »
Top Answer: Symantec Endpoint Security does have some aggressive competitors and they're offering very competitive pricing. Maybe… more »
Top Answer: Some vendors are starting to give Symantec Endpoint Security a run for their money. Even Symantec's basic DLP features… more »
Popular Comparisons
Also Known As
Cisco Secure Endpoint
Smart Security
Symantec EPP, Symantec Endpoint Protection (SEP)
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about ESET Endpoint Security
Learn more about Symantec End-User Endpoint Security
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
University7%
Comms Service Provider7%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company22%
Government6%
Financial Services Firm5%
REVIEWERS
Logistics Company15%
Financial Services Firm15%
Energy/Utilities Company8%
Healthcare Company8%
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company20%
Media Company5%
Educational Organization4%
REVIEWERS
Pharma/Biotech Company10%
Financial Services Firm10%
University8%
Insurance Company6%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider21%
Government6%
Media Company4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise19%
Large Enterprise55%
REVIEWERS
Small Business58%
Midsize Enterprise15%
Large Enterprise27%
REVIEWERS
Small Business42%
Midsize Enterprise23%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business31%
Midsize Enterprise11%
Large Enterprise57%
Find out what your peers are saying about ESET Endpoint Security vs. Symantec End-User Endpoint Security and other solutions. Updated: March 2021.
475,291 professionals have used our research since 2012.

ESET Endpoint Security is ranked 15th in Endpoint Protection (EPP) for Business with 17 reviews while Symantec End-User Endpoint Security is ranked 3rd in Endpoint Protection (EPP) for Business with 40 reviews. ESET Endpoint Security is rated 7.8, while Symantec End-User Endpoint Security is rated 7.4. The top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". ESET Endpoint Security is most compared with Microsoft Defender Antivirus, Kaspersky Endpoint Security, SentinelOne, Bitdefender GravityZone Ultra and Sophos Intercept X, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Symantec Data Center Security. See our ESET Endpoint Security vs. Symantec End-User Endpoint Security report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.