Compare ESET Endpoint Security vs. Trend Micro OfficeScan

ESET Endpoint Security is ranked 11th in Endpoint Protection for Business with 9 reviews while Trend Micro OfficeScan is ranked 19th in Endpoint Protection for Business with 10 reviews. ESET Endpoint Security is rated 8.2, while Trend Micro OfficeScan is rated 7.0. The top reviewer of ESET Endpoint Security writes "Good spam protection and integration, but the deployment process needs to be improved". On the other hand, the top reviewer of Trend Micro OfficeScan writes "Offers firewall protection for our web servers in production and is easy to use". ESET Endpoint Security is most compared with Symantec Endpoint Protection (SEP), Microsoft Windows Defender and Bitdefender GravityZone, whereas Trend Micro OfficeScan is most compared with Trend Micro Deep Security, Microsoft Windows Defender and Symantec Endpoint Protection (SEP). See our ESET Endpoint Security vs. Trend Micro OfficeScan report.
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Most Helpful Review
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
383,444 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Technical support has been very good. They're quick to respond to any problems.The most valuable feature is the antispam module, which comes in the bundle.The most valuable feature of this solution is the management.This solution blocks the brand new malware threats.In terms of the current global landscape, it is a great solution.Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use.A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues.

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It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.This solution protects us from virus attacks before they affect the organization.The product offers almost all of the features the client expects from such a solution.I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.The ease of deployment is one of its most valuable features.The scalability is perfect.The DDAN and the sand boxing features are very good and accurate.Stability is okay.

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Cons
The solution should offer more security surrounding blacklisted websites.If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.Everything has some kind of room for improvement.I would like them to use AI features to do preventative virus protection.ESET should consider giving it application control.They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.

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We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.The alert, or warning function, needs to be improved.Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.There is room for improvement in next-gen attacks protection.Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

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Pricing and Cost Advice
Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.This solution is a good value for the money.At first, we thought it was a bit expensive, but we negotiated a better price.The cost is a very reasonable. When compared with other products, the price is low (though not very low).ESET is perfect, if you can afford it.

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It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.I think that this product is expensive.On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.Pricing and licensing are competitive with other solutions on the market.

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Ranking
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14,598
Comparisons
12,906
Reviews
8
Average Words per Review
346
Avg. Rating
8.1
Views
9,149
Comparisons
8,119
Reviews
8
Average Words per Review
306
Avg. Rating
7.0
Top Comparisons
Also Known As
Smart SecurityOfficeScan
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ESET
Trend Micro
Overview

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Micro OfficeScan provides modern threat protection for anti-malware, packer variants, device control, command and control (C&C) traffic, browser exploits, behavior monitoring, web threats, census-based control, and more.
Offer
Learn more about ESET Endpoint Security
Learn more about Trend Micro OfficeScan
Sample Customers
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School BoardAtma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Top Industries
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider12%
Media Company8%
Manufacturing Company8%
VISITORS READING REVIEWS
Software R&D Company32%
Manufacturing Company9%
Media Company9%
Financial Services Firm7%
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro OfficeScan and other solutions. Updated: November 2019.
383,444 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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