Compare ESET Endpoint Security vs. Trend Micro ServerProtect

ESET Endpoint Security is ranked 18th in Endpoint Protection (EPP) for Business with 5 reviews while Trend Micro ServerProtect is ranked 23rd in Endpoint Protection (EPP) for Business with 6 reviews. ESET Endpoint Security is rated 7.8, while Trend Micro ServerProtect is rated 7.8. The top reviewer of ESET Endpoint Security writes "Good spam protection and integration, but the deployment process needs to be improved". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Realtime intelligent end-to-end detection and protection from malware in a highly versatile product". ESET Endpoint Security is most compared with Microsoft Windows Defender, Symantec End-user Endpoint Security, Kaspersky Endpoint Security, SentinelOne and Bitdefender GravityZone Ultra, whereas Trend Micro ServerProtect is most compared with Trend Micro Apex One, SentinelOne, CrowdStrike Falcon and Cybereason Endpoint Detection & Response. See our ESET Endpoint Security vs. Trend Micro ServerProtect report.
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Most Helpful Review
Use Trend Micro ServerProtect? Share your opinion.
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro ServerProtect and other solutions. Updated: July 2020.
430,376 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that.The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.

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The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.Technical support has been very good. They're quick to respond to any problems.The most valuable feature is the antispam module, which comes in the bundle.The most valuable feature of this solution is the management.This solution blocks the brand new malware threats.In terms of the current global landscape, it is a great solution.

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The most valuable feature is Data Loss Prevention (DLP).It can be managed from the cloud.Virtual Batching and the intelligent anti-malware components are valuable security tools.Allows us to protect OneDrive and SharePoint, and emails too.Technical support was perfect.I use this solution for data blocking, software protection, and frame protection.

More Trend Micro ServerProtect Pros »

Cons
The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time....the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.

More Cisco AMP for Endpoints Cons »

The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.The solution should offer more security surrounding blacklisted websites.If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.Everything has some kind of room for improvement.I would like them to use AI features to do preventative virus protection.

More ESET Endpoint Security Cons »

I would like to see SMS notifications sent as alerts, in case we do not have access to our email.No built-in vulnerability scanner for management solutions.The cost is very high and it should be lower to be more competitive.Lacking analytics and a machine learning technique.Trend Micro is a little bit complicated when it comes to setting up special policies.We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming.

More Trend Micro ServerProtect Cons »

Pricing and Cost Advice
The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing.There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work.The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds.Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.

More Cisco AMP for Endpoints Pricing and Cost Advice »

Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.This solution is a good value for the money.At first, we thought it was a bit expensive, but we negotiated a better price.

More ESET Endpoint Security Pricing and Cost Advice »

Pricewise, this product is okay.Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers.

More Trend Micro ServerProtect Pricing and Cost Advice »

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Also Known As
Smart SecurityTrend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
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Cisco
ESET
Trend Micro
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Offer
Learn more about Cisco AMP for Endpoints
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Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial BankERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School BoardSiemens
Top Industries
REVIEWERS
Healthcare Company23%
Government15%
Comms Service Provider8%
Construction Company8%
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company26%
Government7%
Construction Company6%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider13%
Media Company8%
Retailer5%
No Data Available
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro ServerProtect and other solutions. Updated: July 2020.
430,376 professionals have used our research since 2012.

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