We performed a comparison between ESET Endpoint Protection Platform and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The price is low and quite competitive with others."
"Fortinet is very user-friendly for customers."
"It is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The solution is stable."
"The pricing is reasonable."
"It's a very user-friendly product."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"The most valuable feature of this solution is the management."
"Ransomware protection is embedded in the solution."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The solution has multiple modules within a single agent deployment."
"The antivirus signature is valuable."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The next-generation antivirus features are excellent."
"Trend Micro is easy to use and it has good security features."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"Installation is easy."
"ZTNA can improve latency."
"The solution should address emerging threats like SQL injection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The adware module could be improved."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"I don't know if it's possible but I'm always looking for better protection."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"The solution's device control options are not too beneficial."
"The threat response could be a bit better."
"The pricing of the solution can be improved."
"It does not provide insights into what is being done."
"There are no data loss prevention features."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"It could be faster in responding to new threats like ransomware."
"I cannot recall noticing any missing features."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our ESET Endpoint Protection Platform vs. Trend Micro Smart Protection report.
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