Compare ESET Endpoint Security vs. Trend Micro Smart Protection

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Most Helpful Review
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: May 2021.
501,151 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

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"The most valuable feature of this solution is the management.""The most valuable feature is the antispam module, which comes in the bundle.""Technical support has been very good. They're quick to respond to any problems.""The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.""This is a product at the top of its game. That is the reason we choose to support and sell it.""The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most.""The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products.""I would say that this solution has the best support team in this kind of Endpoint protection product."

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"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.""The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.""What I like the most is the customer pricing because it's a great value.""The solution integrates well with other Trend Micro products.""The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.""Your workstation doesn't slow down, unlike when you use Symantec, for example.""The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."

More Trend Micro Smart Protection Pros »

Cons
"The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."

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"Everything has some kind of room for improvement.""If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.""The solution should offer more security surrounding blacklisted websites.""The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.""The product could have better integration with third-party products that would help extend functionality.""They could be more aggressive with malware.""The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it.""A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."

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"The solution should improve its mobile management solution.""We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.""The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.""In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.""The threat response could be a bit better.""The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.""I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.""This product is not very simple and in fact, kind of hard for some people to understand."

More Trend Micro Smart Protection Cons »

Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

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"This solution is a good value for the money.""Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.""It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive.""Its price is fair. If we compare it with any other retail product, it is a little harder to compete with.""The price could be lower, but it's comparable, as other solutions have a similar price for the same effect.""I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get.""I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more.""The license is annually, and the price is low compared to competitors."

More ESET Endpoint Security Pricing and Cost Advice »

"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.""This solution provides good value for the price.""The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution.""Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable.""Its price is fine. Price-wise, it is competitive with any other vendor.""If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that.""The pricing is good compared to Symantec and McAfee.""The cost seems competitive."

More Trend Micro Smart Protection Pricing and Cost Advice »

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Questions from the Community
Top Answer: Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM… more »
Top Answer: We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The… more »
Top Answer: Like any other security tool, there's always rooms for improvement. Some of the ways the product can be improved are: -… more »
Top Answer: This solution has a traditional antivirus, I believe that signature-based detection is most valuable.
Top Answer: The license is annually, and the price is low compared to competitors.
Top Answer: We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats… more »
Top Answer: The administration could be better. They could decrease the administrative burden and enable easier management. There… more »
Popular Comparisons
Also Known As
Cisco Secure Endpoint
Smart Security
Trend Micro Smart Protection Complete
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about ESET Endpoint Security
Learn more about Trend Micro Smart Protection
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
University7%
Comms Service Provider7%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company22%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm15%
Logistics Company15%
Energy/Utilities Company8%
Comms Service Provider8%
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company20%
Media Company4%
Educational Organization4%
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company25%
Government8%
Media Company4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise18%
Large Enterprise55%
REVIEWERS
Small Business58%
Midsize Enterprise15%
Large Enterprise27%
REVIEWERS
Small Business33%
Midsize Enterprise27%
Large Enterprise40%
Find out what your peers are saying about ESET Endpoint Security vs. Trend Micro Smart Protection and other solutions. Updated: May 2021.
501,151 professionals have used our research since 2012.

ESET Endpoint Security is ranked 15th in Endpoint Protection (EPP) for Business with 17 reviews while Trend Micro Smart Protection is ranked 17th in Endpoint Protection (EPP) for Business with 13 reviews. ESET Endpoint Security is rated 7.8, while Trend Micro Smart Protection is rated 8.2. The top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". ESET Endpoint Security is most compared with Microsoft Defender Antivirus, Symantec End-User Endpoint Security, SentinelOne, Kaspersky Endpoint Security and Sophos Intercept X, whereas Trend Micro Smart Protection is most compared with Microsoft Defender Antivirus, Trend Micro Apex One, Cortex XDR by Palo Alto Networks, McAfee Endpoint Security and Symantec End-User Endpoint Security. See our ESET Endpoint Security vs. Trend Micro Smart Protection report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.