Compare ESET Endpoint Security vs. Trend Micro Smart Protection Complete

ESET Endpoint Security is ranked 11th in Endpoint Protection for Business with 9 reviews while Trend Micro Smart Protection Complete is ranked 24th in Endpoint Protection for Business with 3 reviews. ESET Endpoint Security is rated 8.2, while Trend Micro Smart Protection Complete is rated 8.6. The top reviewer of ESET Endpoint Security writes "Good spam protection and integration, but the deployment process needs to be improved". On the other hand, the top reviewer of Trend Micro Smart Protection Complete writes "Offers a lot of plugins and good compatibility with excellent scanning". ESET Endpoint Security is most compared with Symantec Endpoint Protection (SEP), Microsoft Windows Defender and Bitdefender GravityZone, whereas Trend Micro Smart Protection Complete is most compared with Microsoft Windows Defender, Symantec Endpoint Protection (SEP) and Trend Micro OfficeScan.
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Most Helpful Review
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Find out what your peers are saying about Symantec, Microsoft, HCL and others in Endpoint Protection for Business. Updated: November 2019.
384,147 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Technical support has been very good. They're quick to respond to any problems.The most valuable feature is the antispam module, which comes in the bundle.The most valuable feature of this solution is the management.This solution blocks the brand new malware threats.In terms of the current global landscape, it is a great solution.Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use.A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues.

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The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.The scalability works well.

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Cons
The solution should offer more security surrounding blacklisted websites.If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.Everything has some kind of room for improvement.I would like them to use AI features to do preventative virus protection.ESET should consider giving it application control.They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.

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We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.The solution should improve its mobile management solution.It does not provide insights into what is being done.

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Pricing and Cost Advice
Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.This solution is a good value for the money.At first, we thought it was a bit expensive, but we negotiated a better price.The cost is a very reasonable. When compared with other products, the price is low (though not very low).ESET is perfect, if you can afford it.

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We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.

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Ranking
Views
14,598
Comparisons
12,906
Reviews
8
Average Words per Review
346
Avg. Rating
8.1
Views
3,894
Comparisons
3,459
Reviews
2
Average Words per Review
449
Avg. Rating
8.5
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Smart Security
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Overview

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Trend Micro Smart Protection Complete is a connected suite of security capabilities that protects your users no matter where they go or what they do. This modern security delivers the bestprotection at multiple layers: endpoint, application, and network, which work together to stop threats across your organization. It has multiple layers of connected threat protection that integrates security across protection layers with flexible cloud deployment, simplified licensing, and central management for network-wide visibility and control of threats and data. The following layers of security are included in this suite: Endpoint, Mobile, Email and Collaboration, Web and Centralized Security Management.

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Learn more about ESET Endpoint Security
Learn more about Trend Micro Smart Protection Complete
Sample Customers
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School BoardAtma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider12%
Media Company8%
Manufacturing Company8%
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Find out what your peers are saying about Symantec, Microsoft, HCL and others in Endpoint Protection for Business. Updated: November 2019.
384,147 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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