We compared ESET PROTECT Enterprise and ZoneAlarm based on our users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: ESET PROTECT Enterprise is praised for its performance and intuitive, powerful management interface, with dynamic folders and group capabilities. ZoneAlarm users said the solution is user-friendly and offers comprehensive protection against various threats, including advanced firewall capabilities.
Room for Improvement: ESET PROTECT Enterprise users have suggested that file downloads should be enabled in ESET File Security. They also want more automation and better dashboard reporting. ZoneAlarm users would like to see clearer documentation and improved integration with Check Point’s centralization solution.
Ease of Deployment: ESET PROTECT Enterprise is generally considered easy to set up, but some users struggled with proxy configuration. On-prem setups take longer and require additional configuration, but cloud setups are problem-free. ZoneAlarm had a simple and fast setup.
Service and Support: Customers have had positive experiences with ESET’s customer service, rating it highly. Some users said that ZoneAlarm's customer assistance could be improved.
Pricing: ESET PROTECT Enterprise offers low licensing costs. Users find its pricing reasonable. ZoneAlarm's pricing is considered competitive.
ROI: Users said that ESET PROTECT Enterprise delivered a positive ROI. ZoneAlarm offers a positive ROI through security improvements.
Comparison Results: ESET PROTECT Enterprise is an affordable solution that is highly regarded for its impressive performance, resource efficiency, and hassle-free setup. At the same time, users say ESET PROTECT Enterprise could enhance its file downloading capability and automation. ZoneAlarm provides comprehensive security measures, easy deployment, and advanced threat technologies. However, it needs better documentation and support.
"The solution doesn't have high memory usage."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The solution offers a lot of configuration capabilities."
"ESET PROTECT Enterprise is reliable."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"This antivirus is regularly updated, and the updates can be scheduled."
"The phone access scan stands out as the most valuable feature for me."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution really focused on giving more security than an antivirus."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The solution maintains reasonable scalability."
"It is quick and easy to configure."
"Its automation can be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"Sometimes, the connection to the machine requires troubleshooting."
"I would like to see more features on the reporting side of things."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The availability and sustainability could also be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They need to update and improve the features available for Mac."
"The support is not always so effective."
ESET PROTECT Enterprise is ranked 14th in Anti-Malware Tools with 10 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. ESET PROTECT Enterprise is rated 9.0, while ZoneAlarm is rated 8.2. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, Bitdefender GravityZone EDR and F-Secure Total. See our ESET PROTECT Enterprise vs. ZoneAlarm report.
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