We performed a comparison between ESET Cloud Apps Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The good part is that you don't have to configure it, which is very convenient."
"The product's scalability is good."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The product is not resource-intensive."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The solution can scale."
"I think the spamming feature is very valuable."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"I love the integration between Fortinet products."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage."
"This solution is good for small and medium enterprise companies."
"The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We need a separate license and we don't know how to get the license that is required."
"The phishing and spam filters could use some improvement."
"We need to be able to whitelist data at the backend."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft Defender for Office 365 should be more proactive."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The web console management interface could be improved."
"Maybe FortiMail's integration could be better."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"Issues with the current email search functionality."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"The Ui isn't that intuitive."
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ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Fortinet FortiMail is ranked 5th in Email Security with 54 reviews. ESET Cloud Apps Protection is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". ESET Cloud Apps Protection is most compared with Microsoft Exchange Online Protection (EOP), whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection. See our ESET Cloud Apps Protection vs. Fortinet FortiMail report.
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