EthicsPoint vs LiveChat comparison

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NAVEX Logo
52 views|29 comparisons
LiveChat Logo
184 views|151 comparisons
100% willing to recommend
Executive Summary

We performed a comparison between EthicsPoint and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management.
To learn more, read our detailed IT Alerting and Incident Management Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Ranking
Views
52
Comparisons
29
Reviews
0
Average Words per Review
0
Rating
N/A
34th
out of 59 in Help Desk Software
Views
184
Comparisons
151
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
IT Alerting and Incident Management
March 2024
Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management. Updated: March 2024.
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
NAVEX Global EthicsPoint, EthicsPoint Incident Management Software
chat.io
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NAVEX
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Overview

EthicsPoint enables you to investigate E&C reports from across your organization – and from all reporting channels – in a centralized database. You can effectively take action and resolve specific incidents and view system-wide metrics to identify risk areas.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers
Con-Way Freight
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Top Industries
VISITORS READING REVIEWS
Computer Software Company13%
Financial Services Firm13%
Healthcare Company11%
Educational Organization9%
VISITORS READING REVIEWS
Computer Software Company13%
Manufacturing Company13%
Outsourcing Company9%
Financial Services Firm9%
Company Size
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise18%
Large Enterprise59%
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise12%
Large Enterprise64%
Buyer's Guide
IT Alerting and Incident Management
March 2024
Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management. Updated: March 2024.
768,578 professionals have used our research since 2012.

EthicsPoint is ranked 16th in IT Alerting and Incident Management while LiveChat is ranked 34th in Help Desk Software. EthicsPoint is rated 0.0, while LiveChat is rated 9.8. On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". EthicsPoint is most compared with ServiceNow, whereas LiveChat is most compared with .

We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.