EthicsPoint vs Micro Focus Service Anywhere [EOL]

EthicsPoint is ranked 46th in Help Desk Software vs Micro Focus Service Anywhere [EOL] which is ranked unranked in Help Desk Software with 15 reviews. The top reviewer of Micro Focus Service Anywhere [EOL] writes "The simplicity of live support is a top feature since it has big data behind it". EthicsPoint is most compared with . Micro Focus Service Anywhere [EOL] is most compared with ServiceNow, Micro Focus Service Manager and BMC Helix Remedy.
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Quotes From Members Comparing EthicsPoint vs Micro Focus Service Anywhere [EOL]

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279,484 professionals have used our research since 2012.
Ranking
RANKING
Views
8
Comparisons
1
Reviews
0
Followers
36
Avg. Rating
N/A
Unranked
In Help Desk Software
Top Comparisons
Top ComparisonsSee more EthicsPoint competitors »See more Micro Focus Service Anywhere [EOL] competitors »
Also Known As
Also Known AsNAVEX Global EthicsPoint, EthicsPoint Incident Management SoftwareHPE Service Anywhere
Website/Video
Website/VideoNAVEX Global
Micro Focus
Overview
Overview

EthicsPoint enables you to investigate E&C reports from across your organization – and from all reporting channels – in a centralized database. You can effectively take action and resolve specific incidents and view system-wide metrics to identify risk areas.

Micro Focus Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform. Micro Focus Service Anywhere is easy-to-use with no installation, seamless upgrades, and rich out-of-the-box capabilities.

Using Big Data analytics, Micro Focus Service Anywhere proactively suggests knowledge during the natural course of service desk activities based on what is trending and most relevant. Big Data is embedded, analyzing all useful ITSM data across traditional structured records and previously unused, unstructured data. Combined with social collaboration and an attractive, modern interface, employees become more self-sufficient and tickets are reduced. Agents also become more efficient as tickets are automatically categorized and assigned to the appropriate agent, and when an agent reviews a service request, the system offers information that can resolve the issue and helps fill in required fields. Big Data also provides insights into trends to help process owners become more proactive, improving service quality.

Quick to deploy – your service desk can be up and running in just a few short weeks. Once deployed, it is then simple to administer and maintain going forward. Upgrades are effectively effortless. Its out-of-the-box capabilities reduce the need for customization and further decrease implementation times and associated costs.

For additional information read the Forrester Total Economic Impact Study on Micro Focus Service Anywhere.

To try a 30-day free trial of Micro Focus Service Anywhere, visit: hpe.com/software/servicedesk

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Sample Customers
Sample CustomersCon-Way Freight· United Airlines· America First Credit Union· AerLingus· PointClick Care· Faro Europe GmbH· The Hutton Institute· Tunise Electronique
Top Industries
Top Industries
No Data Available
VISITORS READING REVIEWS
Financial Services Firm
70%
Non Tech Company
14%
Software R&D Company
4%
Transportation Company
4%
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