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137 views|75 comparisons
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55,420 views|32,676 comparisons
Most Helpful Review
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Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: November 2020.
448,076 professionals have used our research since 2012.
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Pricing and Cost Advice
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"ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.""Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.""Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.""The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.""The mandatory minimum is US$ 20,000 for licensing.""$230 per user.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed."

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Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more »
Top Answer: Jira Service desk supports ITIL and gives you many templates for different helpdesk scenarios, allows to creates issues using the email. The implementation of Service Desk is easy and intuitive
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Ranking
Views
137
Comparisons
75
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
55,420
Comparisons
32,676
Reviews
22
Average Words per Review
641
Avg. Rating
8.0
Popular Comparisons
Compared 13% of the time.
Compared 7% of the time.
Compared 6% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
NAVEX Global EthicsPoint, EthicsPoint Incident Management Software
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NAVEX Global
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ServiceNow
Overview

EthicsPoint enables you to investigate E&C reports from across your organization – and from all reporting channels – in a centralized database. You can effectively take action and resolve specific incidents and view system-wide metrics to identify risk areas.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

Offer
Learn more about EthicsPoint
Learn more about ServiceNow
Sample Customers
Con-Way FreightAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
No Data Available
REVIEWERS
Financial Services Firm17%
Healthcare Company13%
Manufacturing Company12%
Insurance Company9%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider12%
Government7%
Financial Services Firm4%
Company Size
No Data Available
REVIEWERS
Small Business18%
Midsize Enterprise12%
Large Enterprise71%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise11%
Large Enterprise74%
Find out what your peers are saying about Everbridge, PagerDuty, BigPanda and others in IT Alerting and Incident Management. Updated: November 2020.
448,076 professionals have used our research since 2012.

EthicsPoint is ranked 8th in IT Alerting and Incident Management while ServiceNow is ranked 1st in IT Service Management (ITSM) with 22 reviews. EthicsPoint is rated 0.0, while ServiceNow is rated 8.0. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". EthicsPoint is most compared with , whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, JIRA Service Desk, Appian and PagerDuty.

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