Most Helpful Review
Hybrid Fortinet Fabric Solutions with a comprehensive view for all Fortinet products and a little support for other...
Find out what your peers are saying about EventTracker vs. Fortinet FortiSIEM (AccelOps) and other solutions. Updated: January 2020.
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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one.
The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on.
They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.
I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows.
If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.
I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.
The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
To add workers and even collectors is pretty easy.
The seamless integration with FortiGate is the solution's most valuable aspect.
Both the collecting logs and duo correlation are valuable features for us.
The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install.
Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features.
The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices.
The interface is very easy to use. The connector in the core has FortiSIEM support from the vendor.
It gives us the opportunity to generate notifications based upon rules that get triggered, and the rules could be specific to PCI, HIPAA, GIBA, NIST, and so forth.
It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.
With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.
Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.
The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated.
Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.
I would like to see the dashboard come up more quickly.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
The dashboard needs to improve.
When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement.
The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients.
They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution.
Their product support, in general, is not that great. The product support is in the same ecosystem. Their support is improving but it's not that great.vvv
The performance can be improved. Sometimes it takes a long time to fetch data.
The nodes on our network did not comply with the SIEM solution. They use a different format parking log.
The backup and recovery process for this solution needs improvement.
Pricing and Cost Advice
When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service.
EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting.
In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money.
I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year.
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that.
out of 43 in Security Information and Event Management (SIEM)
Average Words per Review
out of 43 in Security Information and Event Management (SIEM)
Average Words per Review
Compared 38% of the time.
Compared 16% of the time.
Compared 14% of the time.
Compared 28% of the time.
Compared 12% of the time.
Compared 9% of the time.
EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.
EventTracker Security Center
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
Learn more about EventTracker
Learn more about Fortinet FortiSIEM (AccelOps)
|The Salvation Army, The FRESH Market, Pacific Western Bank, AAOS, Vanderbilt University, Talbots||FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.|
Financial Services Firm22%
Software R&D Company32%
Financial Services Firm10%
Comms Service Provider8%
Comms Service Provider14%
Software R&D Company25%
Comms Service Provider18%
See also EventTracker Reviews, Fortinet FortiSIEM (AccelOps) Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.