We performed a comparison between Graylog and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Storing logs in Elasticsearch means log retrieval is extremely fast, and full text search is available by default."
"We run a containerized microservices environment. Being able to set up streams and search for errors and anomalies across hundreds of containers is why a log aggregation platform like Graylog is valuable to us."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"I like the correlation and the alerting."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"What I like most about Netsurion is the level of visibility and reporting."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"Expediting incident response is really great."
"More customization is always useful."
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"More complex visualizations and the ability to execute custom Elasticsearch queries would be great."
"Dashboards, stream alerts and parsing could be improved."
"Its scalability gets complicated when we have to update or edit multiple nodes."
"Over six months, I had two similar issues where searches were performed on field "messages". It exhausted all the memory of the ES node causing an ES crash and a Graylog halt."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"Graylog can improve the index rotation as it's quite a complex solution."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"Netsurion's SOC can be a bit too aggressive at times."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I would like to see the dashboard come up more quickly."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
Graylog is ranked 11th in Log Management with 18 reviews while Netsurion is ranked 4th in Managed Security Services with 24 reviews. Graylog is rated 8.0, while Netsurion is rated 8.4. The top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our Graylog vs. Netsurion report.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
