ArcSight Intelligence vs Netsurion comparison

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32,763 views|18,195 comparisons
92% willing to recommend
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602 views|416 comparisons
100% willing to recommend
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920 views|330 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Intelligence and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Intelligence vs. Netsurion Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks.""We are able to deploy within half an hour and we only require one person to complete the implementation.""Sentinel pricing is good""Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements.""The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases.""Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible.""Microsoft Sentinel comes preloaded with templates for teaching and analytics rules.""Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."

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"The product has a valuable interface.""The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk.""We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way.""The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place.""The platform helps us improve threat detection capabilities."

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"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that.""What I like most about Netsurion is the level of visibility and reporting.""They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.""Expediting incident response is really great.""Netsurion has its own security operations center, where it tracks information that comes across our telemetry.""The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network.""If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.""I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

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Cons
"There is room for improvement in entity behavior and the integration site.""Multi-tenancy, in my opinion, needs to be improved. I believe it can do better as a managed service provider.""The troubleshooting has room for improvement.""If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement.""We are invoiced according to the amount of data generated within each log.""We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers.""Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized.""The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."

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"The dashboard is not user-friendly and is in black and white.""ArcSight Intelligence's pricing needs improvement.""ArcSight Intelligence is a bit slower, and its speed should be improved.""We haven't found the product fully scalable.""The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better."

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"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that.""I would like to see the dashboard come up more quickly.""The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically.""Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.""The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.""It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.""Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told.""Netsurion's threat detection and response aren't quite mature. I would expect a little more."

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Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "Its price is average and not very high. Splunk might be a bit cheaper than this. Its licensing is on a monthly basis."
  • "The solution is expensive and only suitable for enterprise environments."
  • "ArcSight Intelligence is an expensive solution."
  • "It is an expensive platform."
  • "They offer perpetual licenses for the product."
  • More ArcSight Intelligence Pricing and Cost Advice →

  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
  • More Netsurion Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:The platform helps us improve threat detection capabilities.
    Top Answer:The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and… more »
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They… more »
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system… more »
    Comparisons
    Also Known As
    Azure Sentinel
    ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
    Netsurion Managed Threat Protection, Netsurion EventTracker
    Learn More
    Netsurion
    Video Not Available
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Empower your threat hunting team to pre-empt elusive attacks with anomaly detection powered by security AI to find insider threats, zero-day attacks, and APTs.

    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company14%
    Government12%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm18%
    Non Profit9%
    Healthcare Company9%
    University9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise9%
    Large Enterprise68%
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    ArcSight Intelligence vs. Netsurion
    March 2024
    Find out what your peers are saying about ArcSight Intelligence vs. Netsurion and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    ArcSight Intelligence is ranked 31st in Security Information and Event Management (SIEM) with 5 reviews while Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Intelligence is rated 8.0, while Netsurion is rated 8.4. The top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". ArcSight Intelligence is most compared with ArcSight Enterprise Security Manager (ESM), Exabeam Fusion SIEM and Splunk User Behavior Analytics, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our ArcSight Intelligence vs. Netsurion report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.