Most Helpful Review
Find out what your peers are saying about EventTracker vs. LogRhythm NextGen SIEM and other solutions. Updated: September 2019.
371,639 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.
The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically.
The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in.
The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring.
The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.
We use this solution to examine disparate log sources and provide a cohesive method to search for anomalous behavior.
The feature that makes it usable is the web interface.
The ability to investigate a particular period of time where you can analyze logs is its most valuable feature.
It has centralized monitoring for our security operations. Therefore, it improves our analysts' work.
The most valuable features would be the automation, reporting, and the support.
The Web Console is my favorite. It enables me, at a glance, to see the health of the environments.
Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice.
We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products.
Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.
I would like to see the dashboard come up more quickly.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.
The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.
I would like to see support added for Exchange 2016, and CheckPoint OPSec Lea.
It is a product that is very hard to use.
I would like to see more integration with more products that are out there within the same security field.
Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis.
Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution.
My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue.
My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable.
My big thing is the easability. I don't like to go to two different systems. The fat client that you have to install to configure it, then the web console which is just for reporting and analysis. These features need to collapse, and it needs to be in a single solution. Going through the web solution in the future is the way to do it, because right now, it is a bit cumbersome.
Pricing and Cost Advice
I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year.
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
Everything is expensive with LogRhythm, and you don't get anything for free.
When it comes time to renew, they say, "This is what you are using. This is what we can do for you." So, they work with you on pricing.
We have seen a measurable decrease in the mean time to detect and respond to threats. As it comes out new features and new releases, the window is becoming a lot narrower because you can pivot a lot more with the data. Therefore, the new features and enhancements are reducing that.
The nice thing about LogRhythm is you can either use the agents, getting a certain number of agents with your license depending on how you want to go, and those agents do a lot of cool things, or you can use CIS Log host, then you have like an unlimited number of them.
The solution has provided us with consistency and increased staff productivity through orchestrated automated work flows by at least 20 percent.
I have seen a measurable decrease in the mean time to detect and respond to threats. We went from not detecting them to detecting them. We can actually pick up what is anomalous in our network now.
In comparison to the competition, they are more affordable. This allows us to do more with less.
I would recommend talking to the rep. That's the biggest thing because they will know what questions to ask.
out of 42 in Security Information and Event Management (SIEM)
Average Words per Review
out of 42 in Security Information and Event Management (SIEM)
Average Words per Review
Compared 35% of the time.
Compared 19% of the time.
Compared 12% of the time.
Compared 27% of the time.
Compared 16% of the time.
Compared 8% of the time.
Also Known As
|LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM|
EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.
EventTracker Security Center
LogRhythm is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm NextGen SIEM Platform combines advanced security analytics; user and entity behavior analytics (UEBA); network detection and response (NDR); and security orchestration, automation, and response (SOAR) in a single end- to-end solution.
LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades. For more information, visit logrhythm.com.
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Software R&D Company32%
Financial Services Firm10%
Comms Service Provider8%
Financial Services Firm28%
Software R&D Company17%
Comms Service Provider11%
Financial Services Firm9%
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See also EventTracker Reviews, LogRhythm NextGen SIEM Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.