IBM SevOne Network Performance Management (NPM) vs Netsurion comparison

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Executive Summary

We performed a comparison between IBM SevOne Network Performance Management (NPM) and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Netsurion Report (Updated: May 2023).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic.""It's a great solution for highlighting and discovering useful information regarding our network's elements.""The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely.""It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately.""SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.""We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem.""Flexible architecture: You can extend the system and its capacity by attaching another cluster pair.""The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

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"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.""I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one.""There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird.""They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices.""Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy.""The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.""If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.""I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

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Cons
"The Wi-Fi side needs improvement."

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"Software upgrades can be tricky is not easy.""We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne.""I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after.""When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...""In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that.""User-friendly, multi-tenancy.""Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good.""The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

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"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.""We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports.""Netsurion's threat detection and response aren't quite mature. I would expect a little more.""Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.""The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent.""The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports.""I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events.""I would like to see the dashboard come up more quickly."

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Pricing and Cost Advice
Information Not Available
  • "Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
  • "Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
  • "It is inexpensive compared to other monitoring tools."
  • "Prices per license are not huge, but they exist."
  • "There are cheaper solutions available."
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
  • More Netsurion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also… more »
    Top Answer:The tool is not expensive. We were able to negotiate with SevOne on pricing.
    Top Answer:The tool needs improvement in non-Cisco SD-WAN.
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They… more »
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system… more »
    Comparisons
    Also Known As
    SevOne
    Netsurion Managed Threat Protection, Netsurion EventTracker
    Learn More
    Netsurion
    Video Not Available
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Sample Customers
    Information Not Available
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Manufacturing Company12%
    Retailer5%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Non Profit9%
    Energy/Utilities Company9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business6%
    Midsize Enterprise11%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    IBM SevOne Network Performance Management (NPM) vs. Netsurion
    May 2023
    Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Netsurion and other solutions. Updated: May 2023.
    765,386 professionals have used our research since 2012.

    IBM SevOne Network Performance Management (NPM) is ranked 21st in Network Monitoring Software with 52 reviews while Netsurion is ranked 4th in Managed Security Services with 24 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.6, while Netsurion is rated 8.4. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and Zabbix, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our IBM SevOne Network Performance Management (NPM) vs. Netsurion report.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.