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Everbridge IT Alerting vs Resolver Incident Management comparison

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Buyer's Guide
IT Alerting and Incident Management
March 2024
Executive Summary

We performed a comparison between Everbridge IT Alerting and Resolver Incident Management based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management.
To learn more, read our detailed IT Alerting and Incident Management Report (Updated: March 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Anonymous User
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event
It's much easier to determine the impact, especially as we're developing a crisis management program. One of the things that the program was... Read more →
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "When we did our contract, we did a three year contract with fixed pricing. We locked in the pricing for three years. As we have grown, we locked in pricing for additional units of employees."
  • "Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."
  • "They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function."
  • "Pricing is reasonable."
  • "For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."
  • "Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."
  • "We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."
  • "It saves us a lot of time."

    • More Everbridge IT Alerting Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Everbridge IT Alerting?
    Top Answer:It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable.
    Read all 18 answers   →
    What is your experience regarding pricing and costs for Everbridge IT Ale...
    Top Answer:It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions.
    Read all 14 answers   →
    What needs improvement with Everbridge IT Alerting?
    Top Answer:I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message. It's not easy to… more »
    Read all 18 answers   →
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    Earn 20 points

    Ranking
    9th
    out of 54 in IT Alerting and Incident Management
    Views
    1,251
    Comparisons
    759
    Reviews
    3
    Average Words per Review
    632
    Rating
    8.0
    14th
    out of 54 in IT Alerting and Incident Management
    Views
    81
    Comparisons
    36
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Everbridge
    Resolver
    Overview

    Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

    Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

    Need Integration with your ITOM, ITSM, SIEM tools?

    Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

    Resolver Incident Management is a powerful and easy-to-use incident management software to help your organization respond to, report on, investigate, and prevent incidents.

    Sample Customers
    Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
    Wegmans, Sheraton, New Balance, Navistar, Adidas, JBL
    Top Industries
    REVIEWERS
    Financial Services Firm26%
    Pharma/Biotech Company16%
    Energy/Utilities Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm14%
    Government11%
    Healthcare Company10%
    No Data Available
    Company Size
    REVIEWERS
    Small Business13%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    No Data Available
    Buyer's Guide
    IT Alerting and Incident Management
    March 2024
    Download Free Report
    Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management. Updated: March 2024.
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    767,995 professionals have used our research since 2012.

    Everbridge IT Alerting is ranked 9th in IT Alerting and Incident Management with 22 reviews while Resolver Incident Management is ranked 14th in IT Alerting and Incident Management. Everbridge IT Alerting is rated 8.8, while Resolver Incident Management is rated 0.0. The top reviewer of Everbridge IT Alerting writes "We have seen substantial savings with its usage as it drives down our MTTR". On the other hand, Everbridge IT Alerting is most compared with PagerDuty Operations Cloud, ServiceNow, OnSolve Platform for Critical Event Management, xMatters and Opsgenie, whereas Resolver Incident Management is most compared with .

    See our list of best IT Alerting and Incident Management vendors.

    We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.