We performed a comparison between Everbridge IT Alerting and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about PagerDuty, Atlassian, Everbridge and others in IT Alerting and Incident Management."People are able to join a bridge with one press of a button. It gives us the ability to contact the correct people via rules, based on conditions."
"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."
"The most valuable feature is the support calendars."
"You can program in rotations, shifts, and scenarios of different kinds and it allows you to page multiple people, or people in sequence, or a group of people simultaneously."
"The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list."
"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster."
"The response time is real-time alerting. It is very helpful, because it makes things a lot easier. All we have to do is put a circle around a geo-fence and shoot off a message."
"Even in the first few months, we realized some of those benefits around shortening the time to resolution."
"It allows for transparency into IT metrics for insightful business analytics."
"It is a one stop shop as a full monitoring and alerting solution for operations and application analysis for most of our back-end systems."
"The initial setup is pretty straightforward."
"The correlation capabilities are the first value that our clients say they like with Splunk."
"The initial setup isn't overly complex."
"My favorite example of improving of organization is saving a $60k/mo in payroll fraud and $10k/mo in wasted API credits by using simple searches and clear reports."
"The Splunk queries are valuable."
"It gives us the liberty to do more in terms of use cases."
"What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system where we can say that vendors A, B, and C have these users and we want them available to come into the office when there's an issue. We want to be able to alert them in the same way we alert internally."
"The integration with other solutions needs improvement... Due to issues with the libraries provided by Everbridge, we have not been able to integrate IT Alerting with our incident management tool."
"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day."
"The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."
"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."
"An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage."
"The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident."
"A key area for improvement - and I think they are working towards these things - is analytics. If I want to do sophisticated reporting and analysis of the data that's being captured in IT Alerting, at the moment, the reporting interface is immature."
"The upgrading process could be smoother."
"It needs a better way to export dynamic views without requiring a ton of code and user/pw."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"Search head clustering is often temperamental in its current state and should be improved, replaced by something better, or be reverted to search head pooling."
"When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."
"In the next releases, I would like to see more pricing flexibility."
"Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
"I find that the learning curve for Splunk is relatively lengthy."
Everbridge IT Alerting is ranked 9th in IT Alerting and Incident Management with 22 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. Everbridge IT Alerting is rated 8.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of Everbridge IT Alerting writes "We have seen substantial savings with its usage as it drives down our MTTR". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Everbridge IT Alerting is most compared with PagerDuty Operations Cloud, ServiceNow, OnSolve Platform for Critical Event Management and xMatters , whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security.
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