Infraon IMS vs SolarWinds AppOptics comparison

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Executive Summary

We performed a comparison between Infraon IMS and SolarWinds AppOptics based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm.""Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day.""Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.""The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem.""The backup, restore, and comparison features are all good.""It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly.""The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.""The feature that I like the most and the best part is the customization."

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"I have found the most valuable feature is application performance management.""Technical support is always live and they're supportive.""The product has a great dashboard.""The reporting of the solution is very good.""The sum solution, NTA, and DPA.""Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

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Cons
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure.""Email support is a bit slow. Once you drop an email, it takes time.""There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product.""The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved.""I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.""I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution.""The GUI is in need of improvement. It is not drag-and-drop or easy to use.""We have enquired if there are any possibilities of monitoring non-IPBS devices."

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"The solution should be more user-friendly.""The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models.""AppOptics would benefit from having a much more centralized view.""The integration with Unix services should be a bit more straightforward.""I would like to see more integration with other tools that are available on the market.""In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

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Pricing and Cost Advice
  • "We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
  • "The pricing is reasonable, given the features that they provide."
  • "The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
  • "If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
  • "Licensing is calculated on a per-user basis."
  • "I think that the pricing for this solution is reasonable and varies by number of devices."
  • More Infraon IMS Pricing and Cost Advice →

  • "Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
  • "I believe the current licensing cost is reasonable."
  • "Since it's a negotiable rate, I would rate the pricing as a five out of five."
  • More SolarWinds AppOptics Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The solution should be more user-friendly.
    Top Answer:I used the solution for monitoring servers and network equipment.
    Ranking
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    Views
    725
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    Average Words per Review
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    Rating
    8.0
    Comparisons
    Also Known As
    Everest IMS
    AppOptics, SolarWinds TraceView, Librato
    Learn More
    Overview

    Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

    AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

    Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

    Sample Customers
    Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
    TraxoCovea Insurance BTE TechnologyDatarista
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm15%
    Healthcare Company10%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization60%
    Computer Software Company6%
    Financial Services Firm6%
    Government5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise12%
    Large Enterprise56%
    REVIEWERS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise64%
    Large Enterprise27%
    Buyer's Guide
    IT Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Infraon IMS is ranked 62nd in IT Infrastructure Monitoring while SolarWinds AppOptics is ranked 50th in IT Infrastructure Monitoring with 9 reviews. Infraon IMS is rated 8.4, while SolarWinds AppOptics is rated 7.8. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager, whereas SolarWinds AppOptics is most compared with Dynatrace, Zabbix, SolarWinds Server and Application Monitor, ServiceNow IT Operations Management and New Relic.

    See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.