We performed a comparison between Infraon IMS and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The backup, restore, and comparison features are all good."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The feature that I like the most and the best part is the customization."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The solution is very user-friendly."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"The initial setup is easy."
"It's a very good tool and a very stable tool."
"The most valuable feature of this solution is the alerts."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The Wi-Fi side needs improvement."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Email support is a bit slow. Once you drop an email, it takes time."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Consolidation of platforms would provide a smoother experience."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"The integration with the APIs and the web servers deployed can definitely be improved."
Infraon IMS is ranked 41st in Cloud Monitoring Software while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Infraon IMS is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Infraon IMS is most compared with Zabbix, Microsoft Configuration Manager and Equinix IBX SmartView, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor.
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