Compare Everest Service Manager vs. Freshdesk

Everest Service Manager is ranked 30th in IT Service Management (ITSM) while Freshdesk is ranked 8th in IT Service Management (ITSM) with 1 review. Everest Service Manager is rated 0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". Everest Service Manager is most compared with Motadata IT Service Management and JIRA Service Desk, whereas Freshdesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk.
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Everest Service Manager Logo
76 views|32 comparisons
Freshdesk Logo
2,826 views|2,284 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: April 2020.
407,845 professionals have used our research since 2012.
Quotes From Members

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407,845 professionals have used our research since 2012.
Ranking
Views
76
Comparisons
32
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
2,826
Comparisons
2,284
Reviews
1
Average Words per Review
297
Avg. Rating
10.0
Top Comparisons
Compared 22% of the time.
Compared 20% of the time.
Compared 7% of the time.
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EverestIMS
Freshworks
Overview

EverestIMS Technologies Pvt Ltd (Everest), is an Indian software product company. With a rich market experience in the I&O space, the company has built a widespread presence across the country through its product portfolio. Having a mixed team of industry veterans in its management board, the company's vision is to satisfy the dynamic requirements of varied organizations by providing them with modern-day tech-savvy IT tools, and to become an efficient enabler in the digital ecosystem. The organization specializes in providing integrated IT solutions to empower corporations and enterprises for the delivery of enhanced services to their end-users. Under the brand name of "Everest" the company have 3 distinct products namely – Everest IMS (Unified IT Infrastructure Management Suite for Networking and IT - both IP & Non-IP based Devices), Everest SM (An ITIL based Service Management tool), and Everest IoTMS (Monitoring and Management Suite for IoT & SCADA devices).

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Airtel, BSNL, Cloudnine, D-Vois, Geojit, Indian telcoHonda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company20%
Retailer14%
Comms Service Provider14%
Newspaper8%
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in IT Service Management (ITSM). Updated: April 2020.
407,845 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.