Compare Everest Service Manager vs. Freshservice

Everest Service Manager is ranked 31st in IT Service Management (ITSM) while Freshservice is ranked 18th in IT Service Management (ITSM) with 1 review. Everest Service Manager is rated 0, while Freshservice is rated 6.0. On the other hand, the top reviewer of Freshservice writes "Allowed the development team to concentrate on the client’s requirements, however the reporting and management information are very limited". Everest Service Manager is most compared with , whereas Freshservice is most compared with ServiceNow, Freshdesk and JIRA Service Desk.
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Most Helpful Review
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Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Service Management (ITSM). Updated: October 2019.
370,827 professionals have used our research since 2012.
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Ranking
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16
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7
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0
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0
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2,176
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1,380
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1
Average Words per Review
131
Avg. Rating
6.0
Top Comparisons
Compared 26% of the time.
Compared 22% of the time.
Compared 9% of the time.
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EverestIMS
Freshworks
Overview

EverestIMS Technologies Pvt Ltd (Everest), is an Indian software product company. With a rich market experience in the I&O space, the company has built a widespread presence across the country through its product portfolio. Having a mixed team of industry veterans in its management board, the company's vision is to satisfy the dynamic requirements of varied organizations by providing them with modern-day tech-savvy IT tools, and to become an efficient enabler in the digital ecosystem. The organization specializes in providing integrated IT solutions to empower corporations and enterprises for the delivery of enhanced services to their end-users. Under the brand name of "Everest" the company have 3 distinct products namely – Everest IMS (Unified IT Infrastructure Management Suite for Networking and IT - both IP & Non-IP based Devices), Everest SM (An ITIL based Service Management tool), and Everest IoTMS (Monitoring and Management Suite for IoT & SCADA devices).

Freshservice is a Cloud-based IT Service Desk and IT Service Management (ITSM) solution that currently serves more than 13000 SMB, mid-market, and enterprise customers worldwide. Freshservice is designed using ITIL best practice to help IT organizations focus on what’s most important - exceptional service delivery and customer satisfaction. Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software, Freshchat Customer Messaging Software etc. - with more than 150000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Airtel, BSNL, Cloudnine, D-Vois, Geojit, Indian telcoSinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in IT Service Management (ITSM). Updated: October 2019.
370,827 professionals have used our research since 2012.
We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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