Evolve IP Unified Contact Center vs. Five9 Comparison

15 views|5 comparisons

1,491 views|1,061 comparisons

Ranking
14th out of 16 in Contact Center as a Service (CCaaS) Views 15 Comparisons 5 Reviews 0 Average Words per Review 0 Rating N/A	3rd out of 16 in Contact Center as a Service (CCaaS) Views 1,491 Comparisons 1,061 Reviews 0 Average Words per Review 0 Rating N/A

Popular Comparisons
See more Evolve IP Unified Contact Center competitors » + Add more products to compare	Amazon Connect vs. Five9 Compared 33% of the time. Avaya IX Contact Center vs. Five9 Compared 14% of the time. Genesys Cloud vs. Five9 Compared 12% of the time. Cisco CCX vs. Five9 Compared 11% of the time. Cisco Webex Contact Center vs. Five9 Compared 9% of the time. See more Five9 competitors » + Add more products to compare
Also Known As
Evolve Unified Contact Center
Learn
Evolve IP	Five9
Overview
Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure. In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.	Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.
Offer
Learn more about Evolve IP Unified Contact Center Learn More	Learn more about Five9 Learn More
Sample Customers
BP Business Solutions, Ogletree	SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
Top Industries
No Data Available	VISITORS READING REVIEWS Computer Software Company30% Comms Service Provider17% Government7% Financial Services Firm6%

Evolve IP Unified Contact Center is ranked 14th in Contact Center as a Service (CCaaS) while Five9 is ranked 3rd in Contact Center as a Service (CCaaS). Evolve IP Unified Contact Center is rated 0.0, while Five9 is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas Five9 is most compared with Amazon Connect, Avaya IX Contact Center, Genesys Cloud, Cisco CCX and Cisco Webex Contact Center.

See our list of best Contact Center as a Service (CCaaS) vendors.

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Compare Evolve IP Unified Contact Center vs. Five9