Compare Evolve IP Unified Contact Center vs. Five9

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Evolve IP Unified Contact Center Logo
15 views|5 comparisons
Five9 Logo
1,491 views|1,061 comparisons
Ranking
Views
15
Comparisons
5
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,491
Comparisons
1,061
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 33% of the time.
Compared 14% of the time.
Compared 12% of the time.
Compared 11% of the time.
Compared 9% of the time.
Also Known As
Evolve Unified Contact Center
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Evolve IP
Five9
Overview

Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure.
In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

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Learn more about Evolve IP Unified Contact Center
Learn more about Five9
Sample Customers
BP Business Solutions, OgletreeSiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider17%
Government7%
Financial Services Firm6%

Evolve IP Unified Contact Center is ranked 14th in Contact Center as a Service (CCaaS) while Five9 is ranked 3rd in Contact Center as a Service (CCaaS). Evolve IP Unified Contact Center is rated 0.0, while Five9 is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas Five9 is most compared with Amazon Connect, Avaya IX Contact Center, Genesys Cloud, Cisco CCX and Cisco Webex Contact Center.

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.