Compare Evolve IP Unified Contact Center vs. OnviForce Workforce Optimization

Cancel
You must select at least 2 products to compare!
Ranking
Views
15
Comparisons
5
Reviews
0
Average Words per Review
0
Rating
N/A
Views
43
Comparisons
15
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Evolve Unified Contact CenterOnviCenter, OnviSource OnviCenter
Learn
Evolve IP
OnviSource
Video Not Available
Overview

Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure.
In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.

OnviCenter is a consolidated infrastructure powering a unified, comprehensive suite of software and products; delivering advanced Workforce Optimization, Workflow Automation and Workforce Management; unified functionality for contact centers and back office operations.

Offer
Learn more about Evolve IP Unified Contact Center
Learn more about OnviForce Workforce Optimization
Sample Customers
BP Business Solutions, OgletreeMicrosoft, Concerto Software, Intel, HP, Panasonic, Aculab, Aurix, PIKA Technologies

Evolve IP Unified Contact Center is ranked 14th in Workforce Engagement Management while OnviForce Workforce Optimization is ranked 11th in Workforce Engagement Management. Evolve IP Unified Contact Center is rated 0.0, while OnviForce Workforce Optimization is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas OnviForce Workforce Optimization is most compared with .

See our list of best Workforce Engagement Management vendors.

We monitor all Workforce Engagement Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.