Exalead vs Inbenta Search comparison

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191 views|141 comparisons
Inbenta Logo
54 views|46 comparisons
Featured Review
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Ranking
9th
out of 25 in Indexing and Search
Views
191
Comparisons
141
Reviews
0
Average Words per Review
0
Rating
N/A
20th
out of 25 in Indexing and Search
Views
54
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview
EXALEAD enables organizations to gather, align and enrich Big Data - whether internal or external, structured or unstructured, simple or complex - and to deliver that information the way users want to receive it. The solutions transform large volumes of heterogeneous, multi-source data into meaningful, real-time information intelligence to help users improve business processes and gain competitive advantage.

Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.

Sample Customers
Seek
Groupon, Schlage, 8x8, GOL, Allegion, Skyscanner

Exalead is ranked 9th in Indexing and Search while Inbenta Search is ranked 20th in Indexing and Search. Exalead is rated 6.0, while Inbenta Search is rated 0.0. The top reviewer of Exalead writes "The indexing feature is handy but the user interface and support can be better". On the other hand, Exalead is most compared with Elastic Search, whereas Inbenta Search is most compared with .

See our list of best Indexing and Search vendors.

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