HCL Notes vs Microsoft Exchange Online comparison

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HCLTech Logo
2,219 views|1,223 comparisons
84% willing to recommend
Microsoft Logo
5,529 views|3,997 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Notes vs. Microsoft Exchange Online Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup was easy for me.""The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.""The security and performance of the solution are good even though our platform is variable, except for the mail services.""The most valuable feature is the UI.""HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.""It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents.""Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply.""The solution provides great security."

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"The solution is very easy to set up and quite quick to deploy.""Exchange Online's most valuable features are two-step verification and security.""There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well.""The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems.""The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.""Microsoft Exchange Online is an easy-to-use solution.""Microsoft Exchange Online has great functionality.""The solution has been stable with good performance on offer."

More Microsoft Exchange Online Pros →

Cons
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same.""I would like to see integration with other solutions.""GUI and replication can be improved.""It is a heavy program and uses more resources than an email client should.""We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier.""The solution could improve by adding some more features.""I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.""I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then."

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"Migration can be an issue if you do not have a good audit process.""The integration could be better if it could integrate well with other products and software.""The product needs to embed AI for intelligent searches and analytics.""I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out.""From an IT perspective, we need clearer documentation to understand the product’s configuration process.""The pricing could be cheaper.""I would like to make the solution more user-friendly.""This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system."

More Microsoft Exchange Online Cons →

Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • "The solution is expensive. There are many components or features which make the price very high."
  • More HCL Notes Pricing and Cost Advice →

  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."
  • More Microsoft Exchange Online Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The security and performance of the solution are good even though our platform is variable, except for the mail services.
    Top Answer:Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to… more »
    Top Answer:We use the solution for mail implementation, app development or business processes.
    Top Answer:The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track… more »
    Top Answer:Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It's… more »
    Top Answer:The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.
    Ranking
    7th
    out of 24 in Email Applications
    Views
    2,219
    Comparisons
    1,223
    Reviews
    4
    Average Words per Review
    750
    Rating
    8.5
    2nd
    out of 24 in Email Applications
    Views
    5,529
    Comparisons
    3,997
    Reviews
    52
    Average Words per Review
    362
    Rating
    8.7
    Comparisons
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government12%
    Comms Service Provider11%
    Financial Services Firm9%
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Government9%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business54%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    HCL Notes vs. Microsoft Exchange Online
    March 2024
    Find out what your peers are saying about HCL Notes vs. Microsoft Exchange Online and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and IceWarp, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Microsoft Exchange. See our HCL Notes vs. Microsoft Exchange Online report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.