We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intuitive and easy to use."
"The overall usage was all good."
"Exchange Online's performance and stability are very good."
"When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing."
"The solution is very easy to set up and quite quick to deploy."
"It is a scalable product. We are using it for 500 users."
"Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing."
"Microsoft Exchange Online is an easy-to -use email solution."
"The most valuable feature of Zimbra Collaboration is the cost."
"The most valuable feature of Zimbra Collaboration is email functionality."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"The web interface is powerful and easy to use."
"The configuration is simple."
"The Zimbra Collaboration's most valuable feature is web access."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Exchange Online has issues with its mail flow and content search."
"Also, I think the mobile app on the forms you can improve a little bit more."
"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."
"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."
"I think there should be an incorporation of DLP on the business premium version of Exchange, as well."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"Microsoft Exchange Online should have a faster search feature."
"The pricing could be cheaper."
"The solution could improve by making it easier to use."
"File sharing permissions with Nextcloud integration need improvement."
"The product must be more customizable."
"The tool should improve its multi-cloud feature."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The solution could use more integration with third-party tools."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Domino. See our Microsoft Exchange Online vs. Zimbra Collaboration report.
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