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ExtraaEdge vs Interactive Intelligence comparison

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ExtraaEdge

243 views|204 comparisons
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Interactive Intelligence

Read 2 Interactive Intelligence reviews
122 views|71 comparisons
100% willing to recommend
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between ExtraaEdge and Interactive Intelligence based on real PeerSpot user reviews.

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Featured Review
Use ExtraaEdge?
Mohamed Shareed
A customizable solution that can be integrated with almost anything
Being able to automate aspects such as outbound confirmation calls has saved us a lot of time and money. We've been able to develop patient... Read more →
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What do you like most about Interactive Intelligence?
Top Answer:Interactive Intelligence is quite user friendly.
Read all 2 answers   →
What needs improvement with Interactive Intelligence?
Top Answer:The problem with this current system is that the support is not great. It's likely that the product will be discontinued by the end of 2025 which is probably why it's not sufficiently supported. There… more »
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What is your primary use case for Interactive Intelligence?
Top Answer:This is an omnichannel contact center solution catering to different kinds of channels, whether they are emails, chats, calls, or generic objects, like web objects which can be routed as an… more »
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Ranking
42nd
out of 169 in CRM
Views
243
Comparisons
204
Reviews
0
Average Words per Review
0
Rating
N/A
28th
out of 169 in CRM
Views
122
Comparisons
71
Reviews
2
Average Words per Review
869
Rating
9.0
Comparisons
Learn More
ExtraaEdge
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Genesys
Overview

ExtraaEdge is the most preferred admissions & marketing automation CRM software designed specifically for the education industry. ExtraaEdge focuses on increasing student admissions and optimizing the marketing cost via automation and analytics, enabling the educational institutes to automate, streamline and manage their student admission funnel. Also through behavior analytics, institutes can measure their Return on Investment (ROI) during the critical admission period, take course corrective measures, optimize efforts to the granular level and much more. With over 125+ educational institutes empowered by ExtraaEdge’s admission software, ExtraaEdge helps them to increase, manage & predict their admissions. Product offerings: CRM, Marketing Automation, Predictive Analytics, Chatbot, Mobile CRM, Application Form

Genesys Interactive Intelligence SAP CRM allows the SAP agent to perform all typical phone, web chat and email operations without leaving the SAP application.
Sample Customers
Whistling Woods International, Orane Institute of Beauty & Wellness, Academy of Fitness Sciences
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Buyer's Guide
CRM
March 2024
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ExtraaEdge is ranked 42nd in CRM while Interactive Intelligence is ranked 28th in CRM with 2 reviews. ExtraaEdge is rated 0.0, while Interactive Intelligence is rated 9.0. On the other hand, the top reviewer of Interactive Intelligence writes "Reliable with very good social media integration and easy to use". ExtraaEdge is most compared with LeadSquared and Anarock CRM, whereas Interactive Intelligence is most compared with Genesys Cloud CX.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.