ExtraHop Reveal(x) for IT Operations vs ManageEngine IT360 comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and ManageEngine IT360 based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software.
To learn more, read our detailed Network Monitoring Software Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The most valuable features are security detections, perimeter detection, dashboards, and alerts.""Wire data analytics.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""There are many valuable features in this product, but probably the biggest is the customization capability it has.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

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"It is easy to identify and collect information from all of the nodes on the network.""The technical support is good.""The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

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Cons
"The Wi-Fi side needs improvement."

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"Network visibility is something that needs to be improved.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""This solution would be improved if it had the ability to retain data longer.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""They either have to go broad or decide what their bread and butter is and get really good at that.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

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"The ManageEngine features could improve to show graphs of the traffic and network utility.""We would like to have support for integration with ServiceDesk.""The product could use more intelligence, automation and general availability of product information."

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Pricing and Cost Advice
Information Not Available
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other… more »
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    Also Known As
    IT360
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    Sample Customers
    Information Not Available
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Real Estate/Law Firm9%
    Government9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise24%
    Large Enterprise45%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 56th in Network Monitoring Software with 8 reviews while ManageEngine IT360 is ranked 90th in Network Monitoring Software. ExtraHop Reveal(x) for IT Operations is rated 8.6, while ManageEngine IT360 is rated 8.4. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.