ExtraHop Reveal(x) for IT Operations vs OpenText Operations Bridge comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Not only can you look at the protocol import level. It also has a live PCAP analysis.""The most valuable features are security detections, perimeter detection, dashboards, and alerts.""Wire data analytics.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""There are many valuable features in this product, but probably the biggest is the customization capability it has."

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"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure.""The initial setup is pretty straightforward. It's not complex at all.""From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software.""It's a very good product overall.""You can create an application topology that shows relationships between different components.""We haven't faced any stability issues. There hasn't been any crashes or glitches.""The Performance Manager provides great insight into our systems' performance.""It is stable."

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Cons
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""They either have to go broad or decide what their bread and butter is and get really good at that.""Network visibility is something that needs to be improved.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""This solution would be improved if it had the ability to retain data longer.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

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"The pricing could be improved.""It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.""The service takes a very long time to start and it requires a lot of resources.""The initial setup is a little bit complex.""The solution is overall "heavy", requiring multiple servers, even without HA.""The setup process can get a little bit complex.""What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much.""We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
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  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    7th
    Views
    386
    Comparisons
    190
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    10th
    Views
    240
    Comparisons
    105
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company21%
    Financial Services Firm18%
    Computer Software Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge
    March 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews while OpenText Operations Bridge is ranked 10th in IT Operations Analytics with 44 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus. See our ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge report.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.