ExtraHop Reveal(x) for IT Operations vs NetAlly EtherScope nXG comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and NetAlly EtherScope nXG based on real PeerSpot user reviews.

Find out in this report how the two Network Diagnostics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""The most valuable features are security detections, perimeter detection, dashboards, and alerts.""Wire data analytics.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""There are many valuable features in this product, but probably the biggest is the customization capability it has."

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"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN.""It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent.""It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool.""The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting.""It clearly depicts the information we're looking for on a 10Gig testing, and we can also verify 100Gig links with it between our routing sites.""When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem.""The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner.""EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes."

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Cons
"Network visibility is something that needs to be improved.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""They either have to go broad or decide what their bread and butter is and get really good at that.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""This solution would be improved if it had the ability to retain data longer."

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"The battery life should be improved.""The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours.""The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly.""NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem.""On a hardware spec, it'd be nice to have something above 10-Gigs.""The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it.""The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying.""The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

  • "I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
  • "If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
  • "The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
  • "The cost is not cheap but it totally pays for itself because it can do so much."
  • "For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
  • "It's a pricey device, but I see value in it from a business perspective."
  • "We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
  • "It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
  • More NetAlly EtherScope nXG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Top Answer:Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
    Top Answer:NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price.
    Top Answer:NetAlly EtherScope nXG's reporting and table qualification could be improved. The disadvantages of NetAlly EtherScope nXG are its password life and end reporting.
    Ranking
    6th
    out of 13 in Network Diagnostics
    Views
    52
    Comparisons
    20
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    1st
    out of 13 in Network Diagnostics
    Views
    344
    Comparisons
    46
    Reviews
    8
    Average Words per Review
    1,563
    Rating
    8.9
    Comparisons
    Also Known As
    EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
    Learn More
    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

    The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

    Offer
    Learn more about ExtraHop Reveal(x) for IT Operations
    Want to Hear More?

    Multi-technology, all-in-one handheld network analyzer that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi, Bluetooth/BLE, and Ethernet access networks.

    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization48%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    REVIEWERS
    Comms Service Provider23%
    Manufacturing Company15%
    Computer Software Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government10%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise11%
    Large Enterprise51%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG
    March 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 6th in Network Diagnostics with 8 reviews while NetAlly EtherScope nXG is ranked 1st in Network Diagnostics with 22 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while NetAlly EtherScope nXG is rated 8.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE and Splunk Enterprise Security, whereas NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey. See our ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG report.

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