We performed a comparison between ExtraHop Reveal(x) for IT Operations and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"WhatsUp Gold is very easy to deploy."
"The installation and configuration process are easy."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The user interface is good enough."
"The most valuable feature is the monitoring of resources."
"The Wi-Fi side needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The technical support does not bother to respond."
"Regional product team support is not very good."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"I might like to see a better interface in the future."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
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ExtraHop Reveal(x) for IT Operations is ranked 56th in Network Monitoring Software with 8 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while WhatsUp Gold is rated 7.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our ExtraHop Reveal(x) for IT Operations vs. WhatsUp Gold report.
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