We compared Vectra AI and ExtraHop Reveal(x) based on our user's reviews in 4 parameters. After reading all of the collected data, you can find our conclusion below.
Vectra AI excels in customer service, advanced threat detection, and competitive pricing. User feedback on ExtraHop Reveal(x) highlights robust network visibility, intuitive user interface, and highly regarded customer support. Vectra AI users appreciate the affordability and flexibility of the pricing, while ExtraHop Reveal(x) users value the comprehensive analytics capabilities.
Features: Vectra AI stands out for its advanced threat detection capabilities, machine learning algorithms, and automated response features. ExtraHop Reveal(x) is praised for its robust network visibility, comprehensive analytics, and intuitive user interface.
Pricing and ROI: Vectra AI offers competitive pricing with reasonable setup costs and flexible licensing options. ExtraHop Reveal(x) is also well-received for its cost-effectiveness, low setup cost, and straightforward licensing process. Users have had positive experiences with both products in terms of pricing, setup cost, and licensing. Vectra AI delivered ROI that exceeded expectations with significant security and efficiency improvements. ExtraHop Reveal(x) was praised for enhancing network visibility and security with user-friendly interface and robust functionalities.
Room for Improvement: Vectra AI has room for improvement in its complex and unintuitive user interface, lack of customization options, occasional glitches, and high pricing. ExtraHop Reveal(x) could enhance its user interface, accuracy, documentation, and customer support for a better user experience.
Deployment and Customer Support: Vectra AI may be a bit complex and require additional customization for on-prem installations. ExtraHop Reveal(x) is considered simple and offers a user-friendly initial setup. Vectra AI stands out for its exceptional customer support, with knowledgeable staff providing quick solutions. ExtraHop Reveal(x) also has good support, however, it suffers from occasional quality issues.
The summary above is based on 31 interviews we conducted recently with Vectra AI and ExtraHop Reveal(x) users. To access the review's full transcripts, download our report.
"The most valuable features of ExtraHop Reveal(x) are the detection and alerting of network behavior and anomalies."
"With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer. This can be helpful for detecting network attacks. Additionally, I really like the customizable dashboards and reports. The incident dashboard and alerts provide a good summary initially, and diving deeper into them gives more detailed information. It's also great for analyzing specific attacks and victim logs. The feature that tracks the full attack chain makes it easier to monitor the progress of attacks. Plus, it's connected to the Netria.com app, which I find useful for certain tasks."
"We had useful information within the hour of deployment. The ability to trace back for historical analysis, as well as the behavioral analysis done with the security information, puts the user in a position to make an informed decision to mitigate the performance or security incidents. Regarding the security incidents, Reveal (x) is able to create incident cards that guide your teams through the incidents and gives you the option to delve into the transaction detail to potentially view payloads as well."
"The solution's initial setup process is easy."
"Setting up the solution is relatively easy."
"The solution's ability to decrypt SSL traffic is its most valuable feature."
"The security features of this solution are the most valuable."
"Reveal X integrates seamlessly with CrowdStrike. If you see something sketchy on the network, you can quarantine devices through ExtraHop and it'll push to the CrowdStrike server."
"Vectra AI is the best. It is a major product in our cybersecurity."
"It is doing some artificial intelligence. If it sees a server doing a lot of things, then it will assume that is normal. So, it is looking for anomalous behavior, things that are out of context which helps us reduce time. Therefore, we don't have to look in all the logs. We just wait for Vectra to say, "This one is behaving strange," then we can investigate that part."
"The most useful feature is the anomaly detection because it's not signature-based. It picks up the initial part of any attack, like the recon and those aspects of the kill chain, very well."
"It has reduced the time it takes to respond to attacks. That comes back to the proactive point. It makes us able to lower down in the kill chain, we can react now, rather than reacting to incidents that happened, we can see an instant, in some cases, as it's being implemented, or as it's being launched."
"One of the most valuable features of the platform is its ability to provide you with aggregated risk scores based on impact and certainty of threats being detected. This is both applied to individual and host detections. This is important because it enables us to use this platform to prioritize the most likely imminent threats. So, it reduces alert fatigue follow ups for security operation center analysts. It also provides us with an ability to prioritize limited resources."
"The administrative privilege detection feature is the most valuable feature. The admin accounts are often highly accessible to the high-risk component of the environment. If those accounts are compromised or are being used in a suspicious manner, that's high-fidelity events for us to look into."
"It keeps up with the network traffic, which is a good thing. It provides more context to plain alerts compared to using an older system. So, it helps an analyst reduce the information overload."
"One of the most valuable features is all the correlation that it does using AI and machine learning. An example would be alerting on a host and then alerting on other things, like abnormal behavior, that it has noticed coming from the same host. It's valuable because we're a very lean team."
"There is a little training online, but it'd be cool if ExtraHop provided certifications. CrowdStrike does elective training that gives you a certification as a Falcon administrator. It'd be nice to see ExtraHop have something like that"
"Netflow - Processing Netflow can be cumbersome as it requires triggers to truly gain value and insight. This in turn can add a bit of load to the hardware. The focus of ExtraHop Reveal (x) is live packet data."
"I would like to see more cloud capability."
"They used to have the ability to decode Citrix sign-on, setup, and tear down. Unfortunately, Citrix has stopped sharing that knowledge. Citrix has continued to change its model of processing, making it harder and harder to troubleshoot."
"Agent management could certainly use some focus. It should also be a little bit easier to work with collections. We should be able to nest collections within collections. There should be better nesting."
"The solution’s pricing could be improved."
"The solution is expensive and gets more expensive if a company needs to scale it."
"It needs integration with more security vendors."
"The reporting from Cognito Detect is very limited and doesn't give you too many options. If I want to prepare a customized report on a particular host, even though I see the data, I have to manually prepare the report. The reporting features that are built into the tool are not very helpful."
"An area for improvement in Vectra AI is reporting because it currently needs some details. For example, when you download a report from Vectra AI, you won't see complete information about the alerts or triggers. Another area for improvement in the tool is that sometimes, an alert has high severity, yet it's marked as low severity. Vectra AI should have a mechanism to change the severity level from low to high or critical."
"The solution's marketing is not good."
"There is room for improvement in the documentation. We would like to have more details on how it detects what we see."
"The false positives and the tuning side of it is something that could use improvement. But that could be from our side."
"What is most important for us is to have one place where we can manage a few brains because we are based on a zero-trust network. As a result, each customer needs to have a separate brain. For the SOC team, we need to have one place where the SOC analyst can go to visit the website and from that site manage all of the customers. Right now, Vectra AI doesn't have this capability, and I would really like to have this feature."
"The UI/UX and detection could be improved. More detections of specific security events could be useful. We've had a few incidents that were not detected by Vectra. The teams are working on it right now, but more detection is always better."
"In education as a sector, we are looking at AI a lot in terms of how it can be used as part of the teaching and learning side of things. It would be great to have Vectra AI look at a better way to enhance the security posture related to the AI tools in our portfolio."
ExtraHop Reveal(x) is ranked 5th in Network Traffic Analysis (NTA) with 12 reviews while Vectra AI is ranked 2nd in Network Traffic Analysis (NTA) with 39 reviews. ExtraHop Reveal(x) is rated 8.6, while Vectra AI is rated 8.6. The top reviewer of ExtraHop Reveal(x) writes "It helps you visualize how data moves across your network". On the other hand, the top reviewer of Vectra AI writes "Integrates well with other security solutions and provides good technical support". ExtraHop Reveal(x) is most compared with Darktrace, Corelight, Cisco Secure Network Analytics, Arista NDR and ExtraHop Reveal(x) 360, whereas Vectra AI is most compared with Darktrace, Cisco Secure Network Analytics, Arista NDR, Corelight and Trend Micro Deep Discovery. See our ExtraHop Reveal(x) vs. Vectra AI report.
See our list of best Network Traffic Analysis (NTA) vendors and best Network Detection and Response (NDR) vendors.
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