Jason ReidFounder, Managing Director at AssureStor Limited
Dawid Van Der MerweSenior Solutions Specialist at Sintrex Integration Services
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."
"One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much."
"The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
"It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots."
"The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything."
"Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up."
"Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related."
"Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
"Setting up the solution is relatively easy."
"We had useful information within the hour of deployment. The ability to trace back for historical analysis, as well as the behavioral analysis done with the security information, puts the user in a position to make an informed decision to mitigate the performance or security incidents. Regarding the security incidents, Reveal (x) is able to create incident cards that guide your teams through the incidents and gives you the option to delve into the transaction detail to potentially view payloads as well."
"One of the key advantages for us is we define a 24/7 service around it. We use far more of Vectra alerts than we do with our SIEM product because we understand that when we get an alert from Vectra we actually need to do something about it."
"It is doing some artificial intelligence. If it sees a server doing a lot of things, then it will assume that is normal. So, it is looking for anomalous behavior, things that are out of context which helps us reduce time. Therefore, we don't have to look in all the logs. We just wait for Vectra to say, "This one is behaving strange," then we can investigate that part."
"One of the most valuable features of the platform is its ability to provide you with aggregated risk scores based on impact and certainty of threats being detected. This is both applied to individual and host detections. This is important because it enables us to use this platform to prioritize the most likely imminent threats. So, it reduces alert fatigue follow ups for security operation center analysts. It also provides us with an ability to prioritize limited resources."
"The solution's ability to reduce alerts, by rolling up numerous alerts to create a single incident or campaign, helps in that it collapses all the events to a particular host, or a particular detection to a set of hosts. So it doesn't generate too many alerts. By and large, whatever alerts it generates are actionable, and actionable within the day."
"It gives you access, with Recall, to instant visibility into your network through something like a SIEM solution. For us, being able to correlate all of this network data without having to manage it, has provided immediate value. It gives us the ability to really work on the stuff where I and my team have expertise, instead of having to manage a SIEM solution..."
"The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the Internet gateway. It makes our security operations much more effective because we are now looking not just at traffic on the border, but we're looking at east-west internal traffic. Now, not only will we see if an exploit kit is being downloaded, but we would be able to see then if that exploit kit was then laterally distributed into our environment."
"Vectra produces actionable data using automation. That has helped us. It's less manpower now to look at incidents, which has definitely increased efficiency. Right now, in a lot of cases, our mean time to detection is within zero days. This tells me by the time something happened, and we were able to detect it, it was within the same day."
"One of the most valuable features is all the correlation that it does using AI and machine learning. An example would be alerting on a host and then alerting on other things, like abnormal behavior, that it has noticed coming from the same host. It's valuable because we're a very lean team."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"They can definitely build more alerts."
"The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do."
"It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot."
"If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."
"It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."
"The solution is expensive and gets more expensive if a company needs to scale it."
"Netflow - Processing Netflow can be cumbersome as it requires triggers to truly gain value and insight. This in turn can add a bit of load to the hardware. The focus of ExtraHop Reveal (x) is live packet data."
"The solution has not reduced the security analyst workload in our organization because we still need to SIEM. Unfortunately, while Vectra, for us, is a brilliant tool for network investigations, giving wonderful visibility, it doesn't go the whole way to replace our SIEM that is needed for compliance. So, I still have the same amount of alerting and logging that I did before. It gives us more defined ability to see incidents, but it doesn't give us enough information to satisfy a PCI or 27001 audit."
"We would like to see more information with the syslogs. The syslogs that they send to our SIEM are a bit short compared to what you can see. It would be helpful if they send us more data that we can incorporate into our SIEM, then can correlate with other events."
"You are always limited with visibility on the host due to the fact that it is a network based tool. It gives you visibility on certain elements of the attack path, but it doesn't necessarily give you visibility on everything. Specifically, the initial intrusion side of things that doesn't necessarily see the initial compromise. It doesn't see stuff that goes on the host, such as where scripts are run. Even though you are seeing traffic, it doesn't necessarily see the malicious payload. Therefore, it's very difficult for it to identify these type of host-driven complex attacks."
"One thing which I have found where there could be improvement is with regard to the architecture, a little bit: how the brains and sensors function. It needs more flexibility with regard to the brain. If there were some flexibility in that regard, that would be helpful, because changing the mode of the brain is complex. In some cases, the change is permanent. You cannot revert it."
"Some of the customization could be improved. Everything is provided for you as an easy solution to use, but working with it and doing specific development could be worked on a bit more in the scope of an incident response team."
"Some of their integrations with other sources of data, like external threat feeds, took a bit more work than I had hoped to get integrated."
"I would like to see a bit more strategic metrics instead of technical data. Information that I could show to my executive management team or board would be valuable."
"It does a little bit of packet capture on alert so you can look at the packet capture activity going on, but it doesn't collect a whole lot of data. Sometimes it's only one or two frames, sometimes it does collect more. That's why they have the addition of their Recall platform, because that really does help expand the capability."
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."
"The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device."
"Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge."
"The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price."
"It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes."
"As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."
"We are running at about 90,000 pounds per year. The solution is a licensed cost. The hardware that they gave us was pretty much next to nothing. It is the license that we're paying for."
"The license is based on the concurrent IP addresses that it's investigating. We have 9,800 to 10,000 IP addresses."
"There are additional features that can be purchased in addition to the standard licensing fee, such as Cognito Recall and Stream."
"We have a desire to increase our use. However, it all comes down to budget. It's a very expensive tool that is very difficult to prove business support for. We would like to have two separate networks. We have our corporate network and PCI network, which is segregated due to payment processing. We don't have it for deployed in the PCI network. It would be good to have it fully deployed there to provide us with additional monitoring and control, but the cost associated with their licensing model makes it prohibitively expensive to deploy."
"At the time of purchase, we found the pricing acceptable. We had an urgency to get something in place because we had a minor breach that occurred at the tail end of 2016 to the beginning of 2017. This indicated we had a lack of ability to detect things on the network. Hence, why we moved quickly to get into the tool in place. We found things like Bitcoin mining and botnets which we closed quickly. In that regard, it was worth the money."
"The pricing is very good. It's less expensive than many of the tools out there."
"The pricing is high."
Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.
Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial
Reveal(x) provides the visibility, insights, and answers that security analysts need to respond quickly and confidently to the highest priority threats against their organization's critical assets. It starts by automatically discovering and classifying every device communicating across the network, and using machine-learning driven behavioral analysis to detect anomalous and malicious activity.
Vectra® is the leader in network detection and response – from cloud and data center workloads to user and IoT devices. Its Cognito® platform accelerates threat detection and investigation using artificial intelligence to collect, store and enrich network metadata with the right context to detect, hunt and investigate known and unknown threats in real time. Vectra offers three applications on the Cognito platform to address high-priority use cases. Cognito Stream™ sends security-enriched metadata to data lakes and SIEMs. Cognito Recall™ is a cloud-based application to store and investigate threats in enriched metadata. And Cognito Detect™ uses AI to reveal and prioritize hidden and unknown attackers at speed.
ExtraHop Reveal(x) is ranked 8th in Network Traffic Analysis (NTA) with 2 reviews while Vectra AI is ranked 3rd in Network Traffic Analysis (NTA) with 13 reviews. ExtraHop Reveal(x) is rated 9.0, while Vectra AI is rated 9.0. The top reviewer of ExtraHop Reveal(x) writes "Enables users to make an informed decision to mitigate performance or security incidents". On the other hand, the top reviewer of Vectra AI writes "Gives us that extra chance to stop a disaster before it happens". ExtraHop Reveal(x) is most compared with Darktrace, Awake Security Platform, Corelight, Cisco Stealthwatch and RSA NetWitness Network, whereas Vectra AI is most compared with Darktrace, Cisco Stealthwatch, Palo Alto Networks Threat Prevention, Awake Security Platform and Corelight. See our ExtraHop Reveal(x) vs. Vectra AI report.
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