ExtraHop Reveal(x) for IT Operations vs OpenText Operations Bridge comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Wire data analytics.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""There are many valuable features in this product, but probably the biggest is the customization capability it has.""The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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"The event correlation is the most valuable aspect of the solution.""It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's.""We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems.""It is stable.""The preloaded rules and ways to monitor your systems are a must.""Flexible dashboard with the availability of widgets.""You can create an application topology that shows relationships between different components.""The integration with the ticketing tool makes sure that there is a record for every issue."

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Cons
"This solution would be improved if it had the ability to retain data longer.""Network visibility is something that needs to be improved.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""They either have to go broad or decide what their bread and butter is and get really good at that.""We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

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"The initial setup is a little bit complex.""The pricing could be improved.""Implementation could be improved.""It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.""Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products.""I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers.""The service takes a very long time to start and it requires a lot of resources.""What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
  • More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →

  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Ranking
    7th
    Views
    415
    Comparisons
    208
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    10th
    Views
    235
    Comparisons
    103
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    Comparisons
    Also Known As
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Learn More
    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    GE Money Bank, Bank AlJazira, Tech Mahindra
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization48%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge
    March 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews while OpenText Operations Bridge is ranked 10th in IT Operations Analytics with 44 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE and Splunk Enterprise Security, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server. See our ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge report.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.